Every month for five months I would pay my bill and then receive shut off notice phone calls. I'd call in, wait on hold for up to 27 minutes on one occasion, get transferred and, on 4 occasions, get disconnected.
Was given three different account numbers by three different "supervisors" and one found I had been paying another's bill for two consecutive months. Hopeless, hopeless company - should be out of business. Now, after canceling their "services" two weeks ago, I receive a phone call from collections saying they want their $150 to get out.
Will gladly pay to save the headaches. Terrible company.
Review about: Centurylink Account.
Reason of review: Poor customer service.
Monetary Loss: $150.
Preferred solution: Full refund.
I didn't like: Customer service.