Not resolved
Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy

I've spent hours on the chat feature and the phone trying to straighten out my monthly bill and gotten nowhere. Multiple disconnects while on hold.

Chat operators that are incapable of solving any issue. No answer to multiple email contacts. Customer service hours that are ridiculous. Wait times that can stretch in an hour or more.

Then they drop the call. No calls after 6 pm central time? Seriously?

Every month my bill is different. Stay away from this company.

This person wrote the review because of problems with payment at Centurylink. Reviewer claimed that he or she wants Centurylink to have the product delivered.

The most disappointing in user's experience was better luck next time. Author liked the most when it worked. The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.

We collected other reviews about products and/or services offered by Centurylink and centurylink internet service for you to read. This information may help you with your purchase decision.

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