Twin Falls, Idaho
Not resolved

Notoriously two-faced scheming thieves. Price for life means nothing, because they'll arbitrarily increase your bill without providing any explanation and then expect you to pay it.

Anytime you have to deal with their customer support, you will be kept waiting for at least 30 minutes just to be fed empty platitudes from some deskworker in New Delhi that has no idea what they're doing.

To make matters worse, they'll offer you upgrade packages they have no intention of honoring, because more often than not, your local infrastructure won't even support the package they so desperately want to sell to you. But worst of all, even if you do happen to avoid these issues, they'll STILL throttle your bandwidth without warning OR compensation.

They're a scummy, untrustworthy company, plain and simple.

Product or Service Mentioned: Centurylink Customer Care.

Reason of review: Poor customer service.

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