I am an attorney and have never experienced a more lousy company than Century Link. Promises of bill credits and bill adjustments "that will appear on your next bill" were not kept.

Furthermore, when I moved and was given an early termination fee credit (because the new location does not have Century Link as a service provider) I was also charged part of the credit. Customer service operators need to be better trained to handle complaints and I will never be a customer of theirs again!

Right hand doesn't know what left hand is doing! VERY VERY Rude and disrespectful to customers who are paying their salaries!

Review about: Centurylink Phone Service.

Monetary Loss: $199.

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