Bought a house, called to change service, finally got them to come out, but no internet, they had the line hooked up, but incorrectly, trying to contact someone is a joke. All I wanted was internet, now I'm being billed for a line I don't have, a late for service I've only had for a month.
My original deal was 34.99 a month, my bill this month is 113.71. I have a reconnection fee for a line that didn't work, it just goes on and on. Oh and I'm paying for a month I couldn't even use. If I try to leave, they want 200.00 more dollars.
What can I do? How can I get out and away from this so called business?
Product or Service Mentioned: Centurylink Internet Installation.
Reason of review: Poor customer service.
Monetary Loss: $250.
Preferred solution: Let the company propose a solution.
I liked: When it worked.
I didn't like: Never getting any customer service when i call.