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Centurylinks internet service was so horrible that ADT's camers stopped working due to slower speed, DirecTV's streaming stopped and stalled frequently. I cancelled Centurylinks service on May 25 2018.

Had to wait several days for return prepaid label to return modem which they never sent I called up and obtained the address myself paid $9,85 myself on June 13 to return their modem. I have called at least 5 times to get my check refund of$43.85. They keep sending me credit balance monthly statement. I KNOW ALL ABOUT IT, I WANT MY MONEY.

I called again last week of September. Today is 10.03.2018 STILL NO CHECK. Time is more than the 5 business days. Their customer service absolutely sucks.

I am under the belief they just want to keep my money.

I hope they go bankrupt. James P Fallucco Ocala FL

Reason of review: my refund is kept by them $43.86usd.

Monetary Loss: $44.

Preferred solution: Full refund.

CenturyLink Cons: Telephone service billing and their internet.

Location: 3101 SW 34th Ave #101, Ocala, FL 34474, USA

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