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3.5

I would like to thank CenturyLink for the worst interaction I've ever had with a utility service. I can't understand how a person renting a home can be punished for a previous tenants actions.

CenturyLink refused to activate an account for me, a 21 year old that has never had service with them and never will after this experience. Because I share the same last name with someone that lived in the same rental property in a very small town, CENTURYLINK REFUSED ME SERVICE UNLESS I PAY SOMEONE ELSE'S PAST DUE BILL! Since CenturyLink is such a family oriented company, I will be making sure my whole family knows of this. I have a large family, many of which have multiple homes and businesses that use CenturyLink.

But with this type service and mistreatment of a new customer, I'm sure the majority of my family will be happy to transfer service to Spectrum Cable. It is infuriating to be treated like this for something that has nothing to do with me an I will make sure as many people as possible know how I was treated by CenturyLink!

Reason of review: Problems with payment.

Location: 3205 Randall Pkwy, Wilmington, NC 28403, USA

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I'm sure they've seen that "sca&m" many times before. If you are truly innocent, then I do understand your frustration, but it's always helpful to see both sides of the coin.

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