Not resolved
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Value for money
1 comment

Update by user Jan 20, 2017

now i heard they don't have enough Pairs so first come gets service late comers get no service

poor communications

Update by user Jan 15, 2017

More people coming into resort and finding that they have no phone or internet maybe cal am should get a different phone company to service this resort of 1200 rv sites

Update by user Jan 03, 2017

got another message from centurylink they said until Towerpoint Resort and Centurylink comes to some kind of agreement there is nothing they can do for us

So 8 of us went over to the Cricket cell Phone store and bought cell phones with lots of internet so we no longer need Centurylink

Update by user Dec 29, 2016

Centurylink sent another tech to check out phone line he confirmed it was bad but says could not fix it they can not fix line as it is on Towerpoint Property, Towerpoint says they are not in Busness of repairing lines so there a dozen or so of us still without internet or Phone Can not have this resolved till Towerpoint and Centurylink comes to some kind of agreement

Original review posted by user Dec 16, 2016

i ordered phone and internet in Oct to be turned on in Dec which i have done for the last five years they sent a email saying it would be ready to use when i arrived. When i arrived at Towerpoint Resort in Mesa there was a note on my door from Centurylink tech saying the main telephone cable on my service was no good and to contact the resort Owners I contacted the Owners they gave me a phone number for Centurylink and that it was their problem So i called the lady at Centurtlink said sorry can't help me so i checked with some of the neighbors around me and they all have phone and internet

paloseth wrote the review because of poor customer service at Centurylink. Reviewer claimed that he or she wants Centurylink to offer any options to resolve the issue.

The most disappointing in user's experience was customer service. The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.

We collected other reviews about products and/or services offered by Centurylink and centurylink bundle for you to read. This information may help you with your purchase decision.

Do You Have Something To Say ?

Write a review


Terms of Service
Post Comment
Phoenix, Arizona, United States #1273882

now i heard there is not enough lines so first come gets service other late comers gets no service

You May Also Like