I pay this bill on time. This company did not notify me that that the free security service had to be downloaded.
Multiple viruses ensued.
Costly repair services followed. I want this problem addressed.
Product or Service Mentioned: Centurylink Customer Care.
Reason of review: Poor customer service.
Monetary Loss: $700.
Preferred solution: Let the company propose a solution.
Centurylink Cons: Problems with notification of necessary downloads for security, Poor problem solving, Did not assist customer service.