85 views
New Reviewer
3 comments

I moved 3 hrs away in Dec. Closed my bank account.

I called customer service to notify them of new bank account for auto pay and new address for location of my services needed. I was just notified by my bank that Century Link still put an auto pay through my closed bank account and it costed me NSF fees on top of the bill!

I called and spoke with billing and was pretty much told its my fault and they were going to do nothing to help the situation! This is the worst display of customer service esp since i have been a customer for 3 years with no late fees or anything!

Reason of review: Pricing issue.

Monetary Loss: $80.

Preferred solution: Full refund.

Location: 3908 Utica Ridge Rd, Bettendorf, IA 52722, USA

Do You Have Something To Say ?
Write a review

Comments

chat-icon

Please avoid publishing any personal information and promotional content

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
Guest

Very dishonest company providing terrible service. Don't use it!

Kamaron Npb

I totally agree. This company is horrible. They lie and steal from their customers!

Guest
reply icon Replying to comment of Kamaron Npb

It's horrible how they can get away with *** like this!!

CenturyLink Reviews

  1. 1437 reviews
  2. 480 reviews
  3. 158 reviews
  4. 47 reviews
  5. 29 reviews
CenturyLink reviews