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i called regarding lines that had been brought down when a tree fell during a wind storm..we called the utility company to inspect the lines and see what they were and if they presented any danger.

They informed us that they belonged to century link and I should call them to have them removed. I tried several numbers given on line and after many failed attempts i finally reached a representative who scheduled them to be removed today. No one showed up and no one has called. I tried to call to see if they were still coming today but was told there was no record ( i wasnt given a ticket number) .

I know im not a customer but still expect someone to show up when there has been an appointment scheduled.All I want is for them to remove the damaged line...

Reason of review: Other issue.

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