I received a call from a CenturyLink sales person telling me how great it would be to have the voice over IP system at my business.I was going to save over $100 per month with this service.
CenturyLink made me aware that I needed the person who installed my phone lines to come out and do some connections. Everything went on as scheduled. The day that this T-1 was installed, everything went hay wire. I was not made aware that I had to have my IT guy here to do the program the router.
My incoming and my outgoing caller Id not longer worked. My Internet speed ranges from .21 - 1.46 Mbps upload and download, E-mails send and receive extremely slow, there are echoes in the phone lines, sometimes calls just get disconnected and sometimes the phone lines call back after a person hangs up the line. I never had any of theses problems before CenuryLinks T-1. CenturyLink opened a repair ticket for the incoming caller ID, and they talked through it with my phone vendor and they determined that it was my issue and not theirs.
I spoke to CenturyLink and they made it clear that they will make me complete the contract. I wrote the Public Commissions Utility of Minnesota and the FCC. CenturyLink has replied to the FCC with lies and they have procrastinated with the MN PUC.
It has been over 7 weeks and nothing has done.
WHATEVER CENURYLINK TELLS YOU - DON'T SWITCH!!!
Review about: Centurylink Internet Service.