They bring you in with low monthly amounts for the 1st year and then after that, I have had to fight with them almost every month to get my monthly changes down under $220. Some of the customer services associates are rude, some are very nice but did not complete anything we talked about on the phone call, so I have to call back over and over again to get anything completed for the discounts.
Now I am being charged for a modem I did not even get.
They did not credit back a box I returned until I called. The service is not to bad, but you have suffer through all the billing BS.
Reviewer is in unhappy mood. Please immediately contact the author of this review to discuss pricing issue of centurylink customer care. Centurylink needs to read this review and look into the issue (if any) according to poster's claims.