Not resolved

I finally give up on century link. Within last 2 years has being very bad to deal with their customer service regarding my bill.

Promotions don’t get automatically renew nor you get notice on when they’re about to expire. You call to get the issue fix and nobody knows anything. They claim the issues are supposedly fixed, hence the next billing cycle everything is mess up again. You have to constantly call to get the promotions applied to your account.

They deliberately failed to make the correct changes, forcing the customer to be in contact; otherwise you get charge regular prices even with promotions and yearly commitment.

They have adopted a very deceptive way to do business. Century link, you’re FIRED!

walter_2016 wrote the review because of pricing issue at Centurylink. Reviewer claimed that he or she wants Centurylink to read this review and look into the issue (if any).

The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.

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