I finally give up on century link. Within last 2 years has being very bad to deal with their customer service regarding my bill.
Promotions don’t get automatically renew nor you get notice on when they’re about to expire. You call to get the issue fix and nobody knows anything. They claim the issues are supposedly fixed, hence the next billing cycle everything is mess up again. You have to constantly call to get the promotions applied to your account.
They deliberately failed to make the correct changes, forcing the customer to be in contact; otherwise you get charge regular prices even with promotions and yearly commitment.
They have adopted a very deceptive way to do business. Century link, you’re FIRED!
Product or Service Mentioned: Centurylink Customer Care.
Reason of review: Pricing issue.