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Contact CenturyLink Customer Service

How to Reach a Person at CenturyLink

Verified Contact Information

Toll-Free Number:

  • 1-800-244-1111
    Existing Customer
Call customer service
Send Message

Customer Service:

  • 1-866-872-0238
    CenturyLink ON
  • 1-318-388-9800
    Customer Advocacy
  • 1-877-453-8353
    Portal Support, Activations and Wholesale Repair
  • 1-888-638-6771
    Technology Solutions
  • 1-800-201-4099
    Transfer, Disconnect or Cancel Service

Report Fraud:

  • 1-800-366-8201
    For Residential Customers
  • 1-877-365-0045
    For Small Business Customers

Accounting/ Billing:

  • 1-800-777-9594
    13- to 15-digit (CRIS)
  • 1-800-860-1020
    8-digit (LATIS)
  • 1-800-786-6272
    9-digit (Ensemble)
  • 1-888-646-0004

Business Customer Service:

  • 1-800-603-6000
    Small Business Support
  • 1-800-871-9244

Legal:

  • 1-833-980-1527
    DMCA Inquiries

Sales/ Reservations:

  • 1-866-963-6665
    Order New Services
  • 1-844-907-4998

Technical Support:

  • 1-877-646-3282
    Internet Repair
  • 1-800-788-3600
    Phone Repair
  • 1-866-314-4148
    Prism TV Repair

CenturyLink Emails:

Customer Service
Report Spam/Abuse
Investors/ Franchising
Legal
DMCA Inquiries, Internet Service Disclosure, Privacy Inquiries
Media
Technical Support

CenturyLink Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular CenturyLink Phone Number
1 (800) 244-1111
Average Hold Time
00:03:30
Average Calls duration
8 minutes
Most Popular CenturyLink Email Address
dsltechsupport@centurylink.com
CenturyLink Live Agent Availability
4% of callers successfully reach a real person
Issue Resolution Rate
Low (9% reported full resolution)
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact CenturyLink Customer Service?

Most Popular Number:

(800) 244-1111
Existing Customer
Total calls: 5 184 Issues resolved: 139 Last call: May 17, 2026

There are multiple CenturyLink phone numbers listed on our website. If you are looking to call CenturyLink customer service, you should think about which department and location to reach out to regarding your issue. Most common appeals are directed to the toll-free number (800) 244-1111.

CenturyLink customer service representatives can resolve a range of issues such as setup service, cancellation process, issues with a poor internet connection, technical support for your Internet, phone, or DirectTV, and other service-related issues.
In addition, a representative can perform diagnostics on your connection and equipment and teach you how to use it and get the most out of your broadband, phone, and DirectTV services.

Depending on the concern you have, choose one of the CenturyLink emails. Use talktous@centurylink.com for general information inquiries, and dsltechsupport@centurylink.com for technical support.

Also, the most comprehensive and less time-consuming way to get an answer from CenturyLink customer service experts is to find the contact widget on this page and click on the link with the inquiry reason. You should fill in the request form and remember that you might have to wait several days for a response.

CenturyLink's customer service number 24/7 has an automated assistant available day and night. Going through voice prompts will direct you to the trouble-shooting department.

Also, if you experience technical problems with any of your CenturyLink services, your first stop should be quick self-help tools at Support Center. Many of the basic problems facing most customers are addressed on this page.

Calling the CenturyLink customer service phone number is a convenient way to speak with a live person. Unfortunately, you will have to go through an automated phone system before reaching a live agent. Please note, that a live agent can be reached during business hours only.

Another option to talk to a representative is via CenturyLink customer service chat. A live chat is also a great option to receive instant feedback from CenturyLink specialists. Moreover, you only have to wait a minute to get a representative on the other end of the chat. Ensure you are courteous and explain your issue clearly to get the best support possible.

PissedConsumer Club

Contact Information

CenturyLink Website:

CenturyLink Help Center:

Corporate Office Address:

CenturyLink, Inc.
100 Centurytel Dr.
Monroe, Louisiana 71203
United States

Other Info (opening hours):

Business Hours (CT):

Monday - Friday, 7:00am - 12:00am

Saturday - Sunday: 8:00am - 8:00pm


Mailing Address:

Copyright Agent

CenturyLink Communications LLC

1025 Eldorado Blvd.

Broomfield, CO 80021


Lumen Technologies

Attn: Litigation Department

931 14th St., Ste 900

Denver, CO 80202.

More contact details

Summary of CenturyLink Customer Service Calls

7.4K TOTAL
CALLS
06:46 AVG CALL
DURATION
9% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call CenturyLink?

Product/ Service Question:

  • “No Internet for the past 15 hours”
  • “My internet is not working”
  • “No internet”

Payments and Charges Question:

  • “Billing”
  • “To make a payment”
  • “Billing error”

Staff Question:

  • “No phone service”
  • “Service issue”
  • “No service”

Request for Information Question:

  • “American speaking help with my internet”
  • “Questions on becoming a member”
  • “About my bill”

Activation/ Cancellation Question:

  • “Cancel service moving”
  • “Would like to cancel service”
  • “Cancel service”

Account Question:

  • “Password”
  • “My account is suspended please open my blablaccar app account open”
  • “Autopay using routing and account numbers”

Return/ Replace Question:

  • “Can't change over to new e mail.”
  • “Change account for automatic payments”
  • “Return payment”

Website/ Application Question:

  • “I was advised that I don't have to pay the installation fee until my first bill, but they charge me anyway.”
  • “Pay installation”
  • “Because I've been waiting 3 weeks to get installation.”

Shipping and Delivery Question:

  • “Where is my tech”
  • “Where is my technician”
  • “I need a package pickup and a tracking number for it.”

Cards Question:

  • “New card payment”
  • “Reward card”
  • “Update credit card”

Refund Question:

  • “Refund”
  • “Refund overchargr”
  • “Refund for internet service that wasn't hooked up”

Employment Question:

  • “I have been trying to call all morning but it is impossible to get a live person on the phone , I've been having issues with my internet ALL WEEK and I am tired of it ! I need to speak to a supervisor I am unable to do my job !”
  • “W2”
  • “I need a copy of my 2019 W-2”

Other Question:

  • “Email”
  • “Sending modem back”
  • “No dial tone on land line”

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Frequently Asked Questions

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Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

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