Product: Centurylink Technical Support Clear all filters (0 of 65 reviews match)
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(yes, Halloween) we lost residential phone and internet service from CenturyLink. Use cell to call service. passed around till I insisted talking with person(s). Told We needed technician to come out; earliest "appointment" would be Friday between 8am and noon; we had...
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2.6
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Centurylink Technical Support
I didn't like
  • Lack of response and accountability of my install
#1392982
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Centurylink - A full 2 years and 12 calls later

I get 3 to 4 mbps and look at the photos. 2 years of calling 1 tech visit. 3 months for him to come. And wow he was getting those wires fixed !! Horse hockey
1.2
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Centurylink Technical Support
#1366681
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If you ever have the opportunity to choose another supplier than Centurylink, do yourself a huge favor and do just that. If you choose Centurylink, be prepared for poor telephone service, moderately pleasant but totally ineffective customer service and repair times...
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Centurylink Technical Support
#1344298
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Have been dealing with either internet or phone or both being periodically down for the last four months. The issue is still not resolved. When you call for service, they tell you that the earliest appointment will be in six days. Then they read from a script stating...
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Centurylink Technical Support
#1343809
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CenturyLink is our only ISP. My house, is an estimated 7,150 feet from the servicing DSLAM. On top of that, the service box that supplies service to my house only has 1 functional line to use between two houses (mine and my neighbor). So, being that I have service and...
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Anonymous
Anonymous

"you may want to look elsewhere. Just saying." Wow... So one should look to build their dream somewhere else because they can't get cable or high speed access? Please do not r...

RealisticPerch357
RealisticPerch357

Specrum offers 100mbps at lower price, centurylinks charge 61 dollars plus tax reaching 83 dollars a month for 10mbps. huge differences. 10mbps shouldn't cost more than 25 dol...

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Centurylink Technical Support
#1324535
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On May 26 we moved and needed landline and internet transferred to new residence. On June 25 they were transferred. My internet would not work. After hours on phone with technician still didn't work.so I cancelled internet.the next day my phone service was gone. Excuse...
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1.0
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Centurylink Technical Support
#1297567
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I lost land line service with Century Link in mid May. Since then, I have chatted online 4 times, called no less that 5 times, had one visit from a tech who did not fix the phone, then had to wait for another for three weeks for a service appointment. The subcontractor...
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Anonymous
Wagner

WELCOME TO THE CLUB - I live in a rural area of southern Virginia. My landline service was finally repaired today after being out for 42 DAYS.I am also elderly and in poor hea...

WhisperingGentooPenguin
WhisperingGentooPenguin

this site should have a -5 as the worst company and worst service..Not sure why the FCC does not shut down this company

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Centurylink Technical Support
#1293228
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They sent their tech to my home and he told me the problem I was having with my internet was due to my laptop. Same thing happens again, they send same guy out, spins me the same reason I was having the problem. Believing him, trusting him, I kept trying to "fix" my...
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1.0
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Centurylink Technical Support
#1272042
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You will be notified by a collections agency that you owe centurylink money when you cancel service as punishment. There is no positive experience with centurylink. Any positive review you see has been bought and paid for or given by centurylink vendors and their...
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Centurylink Technical Support
#1181537
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In October of 2017 I called to upgrade my service from 20 mbps to 40 mbps.A week or so later they sent a tech out who spent a few hours at my house before getting a senior tech to come out and complete whatever they needed to do to the phone jack. The first tech just...
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2.3
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Centurylink Technical Support
I liked
  • Very little
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  • Customer service
#1176960
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