Product: Centurylink Technical Support Clear all filters (56 of 56 reviews match)
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You will be notified by a collections agency that you owe centurylink money when you cancel service as punishment. There is no positive experience with centurylink. Any positive review you see has been bought and paid for or given by centurylink vendors and their...
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Centurylink Technical Support
#1181537
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In October of 2017 I called to upgrade my service from 20 mbps to 40 mbps.A week or so later they sent a tech out who spent a few hours at my house before getting a senior tech to come out and complete whatever they needed to do to the phone jack. The first tech just...
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2.3
Product
Centurylink Technical Support
I liked
  • Very little
I didn't like
  • Customer service
#1176960
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Centurylink tech support agents are extremely inexperienced. I had one guy who deleted my entire Inbox and was unable to restore. Then I started getting hundreds of spam and they would not delete the account, I had to start another one. There is no way to back up your...
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1.4
Product
Centurylink Technical Support
I liked
  • Home phone service is ok
I didn't like
  • Email
  • No timeline for resolution
  • Are supposed to be computer experts
#1168373
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before i got home call century link was told the house had phone service july 8th 2017 installer said he could not find the line from the street to the house would have to trench it it i said ok do it i kept calling and calling all i got were promises was told by scott...
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1.3
Product
Centurylink Technical Support
I didn't like
  • Much of anything
  • Cold and not at all interested in my issue
  • Would rather lose a loyal customer than solve the issue
#1144581
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I was losing my connection for months, it would come and go randomly then became severe.They sent 3 service people out and had also sold me a modem. "This will take care of the problem". Well it didn't. I got lucky and the last service person told me that he was...
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Centurylink Technical Support
#1138374
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I have same arguements with Century Link!My problem is that they are only service provider where I live! I called 7 days ago to have service line at an outlet repaired that a tech did few years ago. Had to talk with 3 different people after being on hold for an hour....
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Centurylink Technical Support
I didn't like
  • Unethical business practice
#1137945
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Centurylink - Scheduled repair of phone line
So I call them at 7pm and get Sorry they where not able to get here its rescheduled for 8am to 12 pm next day!!!!! I already took off work early to be here at 3:30 pm today to meet them! . They have my phone cell phone number to call 15 minutes prior to arrival also have my email address! NO CALL NO SHOW CENTURYLINK...
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Centurylink Technical Support
#1135303
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Centurylink - Horrible

Technician came to fix my phone couldn’t fix it left but first cut my phone lines. Internet was fine until he came he made a bad situation worse and just left.now I cannot use my internet customer service were rude and didn’t do one thing to help me.
Product
Centurylink Technical Support
#1134619
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Centurylink - Technicitians can’t fix the buffering

The tech have been 5 times on one year and say there is nothing they can do fix the buffering until the company invest in more bandwidth for our area. Forget about watching major sporting events regardless of channel. You got nothing but BUFFERING
2.1
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Centurylink Technical Support
#1133762
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been trying to resolve an issue with our phone line billing for over 6 months.Keep getting told to call someone else's department and when I call, they have no idea and tell me to call another department. When I finally reach someone who has a clue, they say that they...
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1.0
Product
Centurylink Technical Support
#1131268
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