Product: Centurylink Service Transfer Clear all filters (0 of 65 reviews match)
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Centurylink - I hate Century Link

Century Link has been aware for over a year that we were relocating our business offices. CL assured us that there would be no problem with setting up our internet and phone lines. So now, a month after we have moved into our new office space - no internet or phones. Everyday for a month it has been , "We'll do it tomorrow." We do not have a choice but to use them. THEY SUCK!!!!!!!!!!!!!
Product
Centurylink Service Transfer
#1411731
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In May I signed up for Century Link service at my house to get wifi. I got my modem but my service was not turned on because they did not inform me that I needed to be home and did not bother to try opening the fence to the backyard as it was left unlocked for them. I...
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Anonymous
*** Collin

*** them. They're screwing me so royally right now. 300 KB/s download speed on a 10 Mb plan. They are no help on the phone. Useless. Worthless.

1.7
Product
Centurylink Service Transfer
I didn't like
  • Customer service
  • Online chat system
#1303264
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Centurylink - Cannot get phone and internet transferred to new home.

3 weeks trying to get phone and internet transferred to my new home.
1.0
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Advertised vs Delivered
Billing Practices
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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Product or Service Quality
Reliability
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Value for money
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Centurylink Service Transfer
#1277471
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If I had time to write a book about the mistreatment of CenturyLink bundle deals I would write it. Totally dissatisfied with the service. The people I talk to in customer service we're polite. But CenturyLink as a hold company my best advice to you do not get Century...
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Product
Centurylink Service Transfer
I liked
  • Tech people
I didn't like
  • Overprice
#1200899
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I had a Centurylink account in New River (only 3 MBPS max speed available) and I was moving to Scottsale. I wanted to transfer my account to my new apartment. The sales person at Centurylink asked me if I would open a new account instead of transferring my existing one...
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Anonymous
David

After several more calls and putting my name back on the original account, I finally got them to remove the $200 fee. They did start my contract over which means im now back...

1.4
Product
Centurylink Service Transfer
I didn't like
  • Had to give information numerous times
  • Difficult problem resolution
  • Total lack of communication regarding my issues
#1132485
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I was on a $26.99/mo promotion, I had 6 months left on this promotion, I was moving into a new apartment so I called customer service to ensure that my promotion would still be there when I transferred service to my new location.The rep assured me NUMEROUS times that...
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1.0
Product
Centurylink Service Transfer
I didn't like
  • Billing system
  • Pricing and false advertising
  • Treatment
#1131823
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We been residing in Waukee Iowa and have an high speed internet with century link at Waukee Iowa 50263 for more then 3 Yrs. ( Acct No : 515987XXXX). My wife served in US Army as Captain and recently been posted to Durhum NC. This deployment made us to request century...
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1.5
Product
Centurylink Service Transfer
#1102302
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My Mom 80 years old just moved last Saturday.Her phone never had the Caller ID working, or call waiting. Now she can't even call out. The technician- ROB Anderson apparently is not working there anymore. Well, I left him a message anyway. I have been on the phone for 7...
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Product
Centurylink Service Transfer
#1089362
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I called centurylink on a monday to have my existing office phone line moved to our new office. They said it would happen on Wednesday at no later than 5 pm. In the meantime on Wednesday call forwarding was shut down and it said this number is disconnected and is no...
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2.0
El Dorado Springs,Missouri
Product
Centurylink Service Transfer
I liked
  • Technician was very nice
#1024760
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I moved to a new rental house and before I moved, I called centurylink to make sure that they serviced this new location and that I could transfer my service with no penalty...and they said yes no problem...so I moved and had centurylink come to my new house and hook...
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Product
Centurylink Service Transfer
#995268
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