Manufacturer: Centurylink Category: Tv Services Clear all filters (8 of 8 reviews match)
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That's not all though, when you upgrade to 'Prism Preferred" they reset the calendar on the promotion end date so if you choose to cancel prizm you get a bigger penalty. Not hard to believe that this action in Seattle siphoned $500K to $1M a month out of Husky fan's...
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I suckered out for Centurylink's "lower cost" service 8 months ago and swapped out Comcast - what a mistake!!! Right from the start the HD picture was bad, I mean bad. Multiple service calls later, nothing changed. Then read on the 'net that CL's Prism HD picture...
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Centurylink are liars. They quote me for Prism TV for 15.99 for 2 years. I thought was an awesome deal so I decided to go to find out that he only told me that to lock me into the contract and I was really being charge 49.99 for 2 years. Now I need to figure out how to...
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Of course they tried to retain me, but I had been fed up with CenturyLink for quite a while and their dishonest underhanded practices. When they saw I was serious about terming services, things got very ugly. I was kept hostage on the phone until I agreed to a...
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Anonymous
Anonymous

Its not just CL. Tons of companies are pulling the same scam and our governnent is not stopping them. Vote for Trump, he will kik butt.

Anonymous
Anonymous

Wow after reading the customers reviews I've changed my mind on ordering the items I wanted! Are you on a plan that keeps sending items or what because I hate companies that d...

Century Link billed me over five months for Prism TV. It started out over $100.00 and every month increased until the last bill was close to $500.00. Problem? I never had PrismTV installed. I called over, and over, and over into the lower tier of customer service reps.
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The TV service, Prism, did seem better, when it worked, but it shut down several times and it you have to call in to get it fixed. At the hookup they did something that killed my main phone line to the kitchen, so I had to do all phoning from my bedroom. First bill...
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1.9
I liked
  • Customer service reps
I didn't like
  • Almost everything
  • Extreme poor customer service
  • False representation
#892531
Reply to reviews
Centurylink - Look at my PRISM service
Centurylink - Look at my PRISM service
I have had centurylink for a few years and it has been nothing but problems. For the last few months I have not been able to watch TV (as you can see-picture attached). Beware their whole company sucks and their prices are outrageous!! I am paying 245.00 a month to...
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Anonymous
Anonymous

nice floor!!

1.0
I didn't like
  • Not getting what i pay for
#857901
Reply to reviews
CDT, both Prism TV and internet service went offline. I was on hold for 1 hour 47 minutes, hoping to hear what was going on, but nothing until service was finally restored around 11 p.m.; how's that for customer service? Totally ruined my night of hoping to watch...
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3.0
I didn't like
  • I hate my experience
  • I would give a 0 if i could
  • On hold 1 hour 47 minutes without response so finally hung up
#856989
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