Product: Centurylink Phone Service Clear all filters (0 of 156 reviews match)
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Centurylink - Terrible

I am a customer there phone service is terrible hardly any of the phone features work tried blocking numbers call blocking always says we are sorry the number can not be added tried to get no solicting said its not avialble what a joke Sarcastic
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Centurylink Phone Service
#1302854
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Centurylink - Poor service

We continue to have poor phone and internet service from CenturyLink , when contacted, we found the agent unknowledgeable and rude, resolution to problems put off and go unresolved. Now we have to dial 1 for local calls and have been told they will have to set up a repair appointment the following week and both internet and wi-fi are working only intermittent losing signal.
1.4
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Centurylink Phone Service
#1264882
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I am a business and my phone lines have been down for two days, loss of buisness, because of it. called on 5/18/18 they said the issue would be resolved on 5/19/18. checked phone system today 5/19/18 and still no service. I called again and no response due to office...
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1.0
Product
Centurylink Phone Service
I didn't like
  • As a business do not take care of other businesses
#1259557
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living overseas parttime I regularly have the need to contact customer service to make arrangements to reduce, alter, and/or change the level of service: year after year there is a problem. The rep servicing my calls does not seem ever able to accurately carry out the...
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2.4
Product
Centurylink Phone Service
I liked
  • Convenience of service
#1240705
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BEWARE... Ordered new service with current phone number port to new account. Waited for date I was to have service on and no service. Called customer service, they stated my account was pending, the 4th rep I spoke to stated the order was put in wrong and he would...
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1.0
Product
Centurylink Phone Service
I didn't like
  • Customer service giving false information
  • Lack of information provided to me about new orders
  • Customer service cannot handle new orders
#1214722
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My husband was in the hospital with a mental breakdown and I told CenturyLink to disconnect my service before the bill got too high and they said oh we will work with you and I said no I can not afford the services so please shut me off and they kept it on against my...
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Centurylink Phone Service
I didn't like
  • I was told nine different things
#1099269
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Our phone started having severe noise on Monday; we were told it would be fixed by Thursday.Thursday they called to see if we were still having the problem. By then, the phone was totally dead. They said it would be fixed by evening. A later check of the ticket online...
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Centurylink Phone Service
#1089254
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Centurylink Phone Service Review

This company is so terrible!!!! Loose telephone service all the time... As much as our bills are can you not hire people to keep it in working order????
1.0
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
Product
Centurylink Phone Service
#1026833
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Centurylink Phone Service Review

I am a new customer to Century Link, I have called the service area 4 times to have the correct name to show up on caller ID still not fixed. Tomorrow will be call number 5. Customer service is horrible
Product
Centurylink Phone Service
#969582
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Oh ya we've had the bottom of the bucket of service people untrained don't know what the *** they are doing.My phone is totally out now and has been for 5 *** days. In so fed up with this *** I'm going to call the govener and the mayor and I'm calling adult protective...
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madaboutit247
madaboutit247

This is in Denver colorado its not bentonville,Arkansas,THIS IS HAPPENING RIGHT HERE IN DENVER,COLORADO 80219

Product
Centurylink Phone Service
#867132
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