Product: Centurylink Phone Service Clear all filters (0 of 153 reviews match)
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Centurylink - Terrible

I am a customer there phone service is terrible hardly any of the phone features work tried blocking numbers call blocking always says we are sorry the number can not be added tried to get no solicting said its not avialble what a joke Sarcastic
Product
Centurylink Phone Service
#1302854
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living overseas parttime I regularly have the need to contact customer service to make arrangements to reduce, alter, and/or change the level of service: year after year there is a problem. The rep servicing my calls does not seem ever able to accurately carry out the...
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2.4
Product
Centurylink Phone Service
I liked
  • Convenience of service
#1240705
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My husband was in the hospital with a mental breakdown and I told CenturyLink to disconnect my service before the bill got too high and they said oh we will work with you and I said no I can not afford the services so please shut me off and they kept it on against my...
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Product
Centurylink Phone Service
I didn't like
  • I was told nine different things
#1099269
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Our phone started having severe noise on Monday; we were told it would be fixed by Thursday.Thursday they called to see if we were still having the problem. By then, the phone was totally dead. They said it would be fixed by evening. A later check of the ticket online...
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Product
Centurylink Phone Service
#1089254
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Centurylink Phone Service Review

This company is so terrible!!!! Loose telephone service all the time... As much as our bills are can you not hire people to keep it in working order????
1.0
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Product
Centurylink Phone Service
#1026833
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Centurylink Phone Service Review

I am a new customer to Century Link, I have called the service area 4 times to have the correct name to show up on caller ID still not fixed. Tomorrow will be call number 5. Customer service is horrible
Product
Centurylink Phone Service
#969582
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Oh ya we've had the bottom of the bucket of service people untrained don't know what the *** they are doing.My phone is totally out now and has been for 5 *** days. In so fed up with this *** I'm going to call the govener and the mayor and I'm calling adult protective...
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madaboutit247
madaboutit247

This is in Denver colorado its not bentonville,Arkansas,THIS IS HAPPENING RIGHT HERE IN DENVER,COLORADO 80219

Product
Centurylink Phone Service
#867132
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I had a run in with them just this past week. I had only been with them for 3 mos, was told I was locked in for 3 yrs to the promotion they had going and my bill wouldn't go up. What a crock of ***!!!! My most recent bill there was an added $54 in charges, when I...
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Anonymous
Anonymous

They say whatever they want to sell you or get you off the phone

Product
Centurylink Phone Service
I didn't like
  • Lied about service
#819944
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Horrible service. Wireless just stops working. Horrible/nonexistent servicing. Cancel service calls at the last second after you've waited all day. This happens time after time. Takes hours to do anything on the phone because they don't like to employ American workers....
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1.0
Goodland, Florida
Product
Centurylink Phone Service
#818465
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I too have centurylink and 3 time my phone has gone on the blink. The first time was for 4 days. I was told there was nothing wrong and then all of a sudden it started working. The second time the cable got dug up, took 4 days to repair it. This time on 03/16/2016 and...
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Anonymous
Anonymous

Not resolved. Again twice my phone has quit working and they keep telling me nothing is wrong on their end. I told them I was tired of Centurylink, and may seek other options....

1.0
Product
Centurylink Phone Service
I didn't like
  • Customer service
  • Attitudes
#813380
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