Product: Centurylink Phone Service Clear all filters (151 of 151 reviews match)
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My husband was in the hospital with a mental breakdown and I told CenturyLink to disconnect my service before the bill got too high and they said oh we will work with you and I said no I can not afford the services so please shut me off and they kept it on against my...
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Centurylink Phone Service
I didn't like
  • I was told nine different things
#1099269
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Our phone started having severe noise on Monday; we were told it would be fixed by Thursday.Thursday they called to see if we were still having the problem. By then, the phone was totally dead. They said it would be fixed by evening. A later check of the ticket online...
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Centurylink Phone Service
#1089254
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Centurylink Phone Service Review

This company is so terrible!!!! Loose telephone service all the time... As much as our bills are can you not hire people to keep it in working order????
1.0
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Centurylink Phone Service
#1026833
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Centurylink Phone Service Review

I am a new customer to Century Link, I have called the service area 4 times to have the correct name to show up on caller ID still not fixed. Tomorrow will be call number 5. Customer service is horrible
Product
Centurylink Phone Service
#969582
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Oh ya we've had the bottom of the bucket of service people untrained don't know what the *** they are doing.My phone is totally out now and has been for 5 *** days. In so fed up with this *** I'm going to call the govener and the mayor and I'm calling adult protective...
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madaboutit247
madaboutit247

This is in Denver colorado its not bentonville,Arkansas,THIS IS HAPPENING RIGHT HERE IN DENVER,COLORADO 80219

Product
Centurylink Phone Service
#867132
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I had a run in with them just this past week. I had only been with them for 3 mos, was told I was locked in for 3 yrs to the promotion they had going and my bill wouldn't go up. What a crock of ***!!!! My most recent bill there was an added $54 in charges, when I...
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Anonymous
Anonymous

They say whatever they want to sell you or get you off the phone

Product
Centurylink Phone Service
I didn't like
  • Lied about service
#819944
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Horrible service. Wireless just stops working. Horrible/nonexistent servicing. Cancel service calls at the last second after you've waited all day. This happens time after time. Takes hours to do anything on the phone because they don't like to employ American workers....
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1.0
Goodland, Florida
Product
Centurylink Phone Service
#818465
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I too have centurylink and 3 time my phone has gone on the blink. The first time was for 4 days. I was told there was nothing wrong and then all of a sudden it started working. The second time the cable got dug up, took 4 days to repair it. This time on 03/16/2016 and...
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Anonymous
Anonymous

Not resolved. Again twice my phone has quit working and they keep telling me nothing is wrong on their end. I told them I was tired of Centurylink, and may seek other options....

1.0
Product
Centurylink Phone Service
I didn't like
  • Attitudes
  • Customer service
#813380
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If you go to the La Crosse Wi store becareful or you will get some of the worst service in the city....an out of control manager is running the store and will treat you like dirt. He takes personal phone calls while helping other and lets you wait as he conducts what...
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Product
Centurylink Phone Service
I didn't like
  • Company store manager our of control
#808472
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I started with CL approx. 7 months ago when I moved into the  area they service. When I started my bill I set up all my new service installs up on line.i was given a specific install date,that date came and went called the next day after it was supposed to be...
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1.4
Melder, Louisiana
Product
Centurylink Phone Service
#805586
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