CenturyLink lies about billing and data speed?

468 of 2097 Centurylink reviews

I was excited to have CenturyLink for the first time but they suck!!! I thought Cox and Time Warner were bad but CenturyLink is the worst of all.

Is CenturyLink lying about data speeds? I say YES, they are lying!

Customer service is TERRIBLE - slow, rude and they over bill me. How to they over bill? They told me I would have 50 MB up and 100 MB down but it's always been very, very slow. They said this would be $50 per month but the actual bill is $99 per month.

This review is a subjective opinion of a user.
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More Review Details

Exchange, Refund and Cancellation Policy
Customer service
Diversity of Products or Services
Billing Practices

  • What I liked
      No items
  • What I disliked
    • Poor connection
    • Not trustworthy
    • Customer service hang ups after waiting to talk to some one
    • No timeline for resolution
    • Customer service is broken

Reason of review:
Bad quality
Preferred solution:
Full refund
Monetary loss:
Product or service
Fiber Internet Fake Data Speed
Review category
review #829354

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468 of 2097 Centurylink reviews

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