Product: Centurylink Internet Service Clear all filters (0 of 898 reviews match)
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I have been a customer since before the company was called Sprint, Embarq, or CenturyLink. I cannot count how many times I have been without service. Not one credit for down time and the price keeps rising. After spending the four days I was supposed to be off for...
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1.3
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Centurylink Internet Service
#1432730
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Centurylink - Rip off internet service

Every day from about 5 p.m. until 8 a.m. the next day we have 1 mps service which is virtually no service at all! Then from about 9 a.m. until 5 p.m. we get about 7 mps speed! That is ridiculous and a rip off! Dial up would be better than Centurylink! Paying for service we do not have! This is going to end!!
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Centurylink Internet Service
#1432724
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I cancelled internet service October 17. Billing continued so I called and was told it had been cancelled and not to pay the November bill. Then got a December bill. Called again (third time ). Couldn't get through. Did an online chat (much quicker) and was told it had...
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Centurylink Internet Service
#1414088
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Centurylink - The internet won't connect.

The cable has not hook up with the internet since we switched. I keep going over my internet limit because the WiFi isn't working. Direct tv is the worst. They offer hundreds of channel, you find the same thing on about 4 to 5 of the channels and they're all info-mercials.
1.5
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Centurylink Internet Service
#1408352
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If we Weren't live in my area where I only can use this sucks Centurylink. why did I call it sucks? first of All 40 MBPS is a really High-speed connection, It doesn't matter 4 or 5 people streaming it shouldn't be going slow it will be fine, 2nd? Every freakin night I...
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Centurylink Internet Service
#1404141
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We have had CenturyLink (landline and internet) for the last 17 years when it was originally GulfTel, then CenturyTel and now CenturyLink. Only in the last month have we had terrible trouble with our internet. I work from home and use LogMeIn. Keep dropping my...
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Anonymous
Anonymous

If you are dissatisfied with CenturyLink, please sign my Change.org petition, which was a last resort after facing the nightmare of CenturyLink's circuitous customer service p...

1.2
Product
Centurylink Internet Service
I liked
  • Service tech repairman
I didn't like
  • Being told that we would have 80 mmps and not available here
  • Customer service and support
  • Unreliable
#1398570
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Centurylink - Lying not getting Bill correct

Lie about bills late charges because you dont get paidof the end of month them 16 for not paying partical on boll
1.0
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Centurylink Internet Service
#1396398
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I have been contacting Century Link for well over two years now regarding my inconsistent internet speeds. I may get 5mb one week and 1mb the next. Then it will go out for a week or two before technicians come out. I have had at least 10 different technicians come out...
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Anonymous
Anonymous

I have the same problems! Internet never works for long ! I’ve had too many service technicians to count and tons of repair tickets !

1.0
Product
Centurylink Internet Service
#1393618
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For years, CenturyLink, formerly Qwest, has only delivered 3mbps of internet speed while we have always paid for 7mbps. Upload speed is 125kbps. You can only talk to CenturyLink reps in the Philippines on weekends and they don't speak good English. Getting a tech to...
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Centurylink Internet Service
#1390188
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Centurylink - Liars and thieves

Taking money from my account after service was canceled and then they denied having any record of any of it ever happening
1.0
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Centurylink Internet Service
#1381302
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