Manufacturer: Centurylink Category: Internet Services Clear all filters (714 of 714 reviews match)
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Just switched to Centurylink internet after having periodic drop out and speed issues with Comcast. Now the issues are even worse than the with prior company. Get booted off the internet every two minutes, no exaggeration...won't stay connected unless sitting idle on a...
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Centurylink Internet Service
#1062779
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I had a neighbor about two years who had service with Century Link and they are more expensive and was always cutting off, freezing or service being interrupted.She paid way more than I do with Cox. If I could afford it and it was better I would definitely change to...
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Centurylink Internet Service
#1062324
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In November of 2016 I called Centurylink and told them to cancel my internet service but keep my telephone service.(Centurylink is the only landline provider in New Mexico). Instead of outright cancelling the internet service, they gave me a "Seasonal discount" on...
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Centurylink Internet Service
#1062092
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Centurylink - False charges. Customer service lies

#1064357
1.0
Started account in Jan 2017. Asked for internet only received many bogus charges. Can't get human voice, won't answer emails an chat calls always dropped. Trying to cancel no success. Changed to comcast
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Centurylink - Horribke

#1053205
1.2
Century link is terrible. The internet is constantly not working at my house. I always have to reset the box they gave me and even then it barely ever works. I am not able to get ahold of anyone to come out and fix it. They will do nothing but rip you off! I never leave reviews but please don't make the mistake I did and just stay far away from century link!
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Centurylink Internet Service Review

#1038859
1.4
Prices are NEVER as quoted... Internet randomly goes down with no apparent warning or reason (and calls ALWAYS result in it being on the consumer's end) They are the only provider in my area, else I'd go with ANY other internet company...
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Centurylink Internet Service Review

#1031484
1.6
Service has been out for 24+ hours...no eta on rapair. Ridiculous. We have no internet or tv!
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our internet speeds have slowed to a crawl .speeds have become so slow that at times our internet is unusable .tech support is of no help,they just repeat that our line is fine and that the problem is our modem or too many devices are being used at once , we have...
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1.6
Product
Centurylink Internet Service
I didn't like
  • Very poor service and internet speeds
#1060456
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My internet had been lagging for months I was using my phone data it was so bad.The first phone call to customer service said they was doing upgrades to be patient. A couple of months later I call back and they said to upgrade my internet to the speed I was already...
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2.3
Product
Centurylink Internet Service
#1059305
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I've been without internet for weeks, have yet talked to someone in the US.The reason I say that is years back I had the same problem and when I finally got someone in the US on the phone they had a tech out the next day. The overseas people may speak plainly but they...
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Centurylink Internet Service
#1058240
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Starting from the day of account setup for internet services till the last day (which lasted only for a month), it was full of issues.How difficult could it be to setup an account for any service. Had to make bunch of calls to customer service just for account setup,...
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1.0
Product
Centurylink Internet Service
I didn't like
  • Speed issues
  • Connectivity issues
  • Order setup
#1057467
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It did not occur to me that my computer was fine but the service from Centurylink was the problem. I was paying for 1.5 GB speed but on many days only getting a fraction of what was supposed to be provided. When I first joined CenturyLink they were the only service...
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Centurylink Internet Service
#1055852
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We cancelled our services with Centurylink last Oct. 2016. We changed to Cox. Centurylink is saying that we didn't cancel the internet. They continued to bill for internet. Not knowing that they change our number to an internet #. I got bills, tried to call and say,...
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1.1
Product
Centurylink Internet Service
I didn't like
  • Sorry for inconvenience and cancelling services
#1055469
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I have had service for 2 months and been on the phone for 6 hours.If you can think of something they screwed up, they did. Billing, sending me the wrong modem, processing the order wrong. When I call, they put me on hold for an hour. They can't find my account. It is...
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Product
Centurylink Internet Service
#1054001
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