Product: Centurylink Internet Service Clear all filters (794 of 794 reviews match)
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CenturyLink - HORRIBLE

I have had cebturibk for over 2 years and now over the past mobth had NOTHING but issues with my internet...they have came to my place 3 times and the same crap....NO CUSTOMER should have to pay for full services when tou aren't getting them....they went down hill ....they dont care...take your mney and to *** with the service or issues that any customer has...piss poor...
1.0
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Centurylink Internet Service
#1228213
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I have been a customer with CenturyLink for over 20 years. Not sure why but their customer service for the last 9 months has been horrible. My internet speeds were always very good until the last 9 months. When I would call they always do something to make it faster...
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1.1
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Centurylink Internet Service
I liked
  • Problems
  • There were a few people that seemed to cre
I didn't like
  • Inability to remedy problem in a timely manner
  • Customer service
  • Internet speed
#1228125
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They can’t tell you what your monthly billing will be because it is against the law to quote online. They send you to a website that gives general details of what the taxes are and who gets them. Still no way to get a quote of what your bill will be monthly. $150 for...
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Centurylink Internet Service
#1225164
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I tried to send the following complaint to CenturyLink but, not to my surprise, the page is unavailable once the submit button is pressed: I have been with your company for more than a year. For most of that time I only needed it for the internet. We recently started...
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Centurylink Internet Service
#1224479
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CenturyLink - Terrible company, terrible customer service

This is the second time I have internet service with CenturyLink both time is been a disaster. It start good but after a month The internet slows down and the wifi wich is incorporated with the modem it keeps buffering when playing video game or watching a movie. Customer service is terrible terrible terrible
Product
Centurylink Internet Service
#1223596
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I've had this sham of a company since 2012 always paid never a issue until 2018.I would push a payment back five days at no issue for all those years. Without notice or cause they changed up. Fine whatever. What wasn't fine was the fact even through I was told that...
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1.0
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Centurylink Internet Service
#1218388
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For about the last 5 months our service has been terrible, slow and freezes up.Can't even use our cell phones with it. Tried playing a solitaire game and was told to come back when I had a faster internet speed. We live about a block from the tower in our town. Had...
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Centurylink Internet Service
#1213906
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At the recommendation of a friend, who lives in a different city, we ordered high-speed internet through Centurylink, who sold us a package with cable. After the installation, it was clear that there was something wrong. We could only get .07 mps through the internet,...
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1.0
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Centurylink Internet Service
#1213861
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I canceled my service in January.I was passed around customer service to customer service person for over 30 minutes. I think they do this to wear you down. I finally got a person and it took 20 minutes for him to accept that I was ending my service. He tried to upsell...
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Centurylink Internet Service
#1213728
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Centurylink was the worst internet experience that I have had in a long time. There were several days when the internet simply did not work. I had technician after technician out here working on the little invisible box somewhere in the neighborhood and they would get...
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Centurylink Internet Service
#1205849
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