Product: Centurylink Internet Service Clear all filters (766 of 766 reviews match)
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Every one has already stated how they steal and have bad service I have experienced the same.No other options for my Internet service in my area. Which means they have a Monopoly I thought to have a Monopoly was against the law. They get grants form our government...
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1.4
Product
Centurylink Internet Service
I didn't like
  • No concern for long time customers
#1142426
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My area doesn’t provide good service through Centurylink, They have offered to reduced my monthly bill which would be nice if their service did work, but what good is it to pay less if their service doesn’t work? They have offered many things except let me out of my...
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1.4
Product
Centurylink Internet Service
#1137173
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CenturyLink should never be trusted. Our modem broke after a few years of service, they sent us a new one (and promised us three weeks of free service for our troubles) and Never told us to send the Old, Broken, modem back to them. They are now charging my us a...
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1.5
Product
Centurylink Internet Service
I liked
  • Having internet
I didn't like
  • I was not even given return slips or labels for said return
  • Would rather lose a loyal customer than solve the issue
  • Not being listened to
#1132424
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CenturyLink - Internet keeps crashing

#1138008
I’m fed up my home internet keeps crashing,I’m looking for another internet provider
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CenturyLink - Never go with this company unless you wil pay ALOT

#1119422
Stay away this company. {{Redacted}} company and service. They charge you a lot of fking fee that you dont know. They lied a lot and then you will know when you get your bill. If you cancelled, they will charge termination fee of agreement which they never asked you to sign in. Fk sht big scam company ever!!!
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CenturyLink - Internet service

#1113125
1.0
Details
I was curious to try their service, they told me that i will get 1month free service. Wich they lyed me , making me $140 for 2 weeks and then sent me to cellection. BAD SERVICE. POOR CUST SERVICE. . . Void.Non professional.
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CenturyLink - Poor internet service

#1113066
2.1
Details
CL will not fix and improve their internet service in Athens TX. I pay full price for 6 mbps dsl and get less than 1 mbps down and 300 mbps upstream. Lots of excuses but bottom line they don’t or won’t spend the money to fix or upgrade. Going wireless!
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After having Centurylink internet service for 2 ½ months and never coming close to the speed I purchased, I tried to cancel and was told I had a $200 cancellation fee. I had their technical service involved twice, and both times I was told that “everything was normal”...
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1.5
Product
Centurylink Internet Service
#1130580
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I was persuaded to change to Centurylink by people who came to my door. They quoted me 113.00 per month for Prism tv and Internet. When the first bill came it was over $300. Every single month since then, I get overbilled and have to spend an hour on the phone to fix...
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Product
Centurylink Internet Service
#1123501
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We have had Century Link for 12 months and have had nothing but problems.My husband and I spend more time calling, waiting, waiting then talking to a representative that tries to solve the problem but ends up scheduling a technician. Our contract was signed and we held...
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1.0
Product
Centurylink Internet Service
I didn't like
  • Them
  • Lying to us
#1116920
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I closed my account with Century Link months ago because I moved.First of the internet service never worked. It took three service calls and I had to take time off of my job to meet with the repair men. The service never worked well at all. The phones didn't work...
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Product
Centurylink Internet Service
#1116808
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said CenturyLink would change the service back to what I had originally signed up for. In all I spent about 3 hours of my time correcting a mistake they made. I would not recommend CenturyLink, but if they're the only show in town, well proceed at your own risk....
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1.0
Product
Centurylink Internet Service
#1114598
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But, there is a franchise issue- you can't have a choice in providers, evidently. So I am STUCK with crap. I find this completely unacceptable. I am being shoveled crap and told too bad if I don't like it or want another option. CENTURYLINK should be ashamed and...
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1.0
Product
Centurylink Internet Service
I didn't like
  • Lack of service
  • Deceptive advertising
  • Poor quality
#1113847
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First let me say I'm not the type to give companies reviews let alone a bad one but this has been the worst customer service I have ever experienced, they are some liars and the internet is horrible.I haven't had internet for 4 days they keep saying it's an outage in...
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1.6
Product
Centurylink Internet Service
#1110971
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