Manufacturer: Centurylink Category: Internet Services Clear all filters (733 of 733 reviews match)
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To everyone who's looking for internet service please not dont sign up with them i been with them for over two years and till this past december when all changed i was offered an upgrade from 10 mbps to 12 mbps so i said ok , but i was never told it would renew a...
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1.5
Product
Centurylink Internet Service
#1086035
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I began with this company when it was Ma Bell then Pacific Northwest Bell then Quest and now Centurylink. Over 40 years of almost continuous patronage. November of 2016 I signed up for Internet and TV. There is not room here to explain all that has been done to us by...
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1.2
Product
Centurylink Internet Service
#1085201
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I'm louise I have had the same problem with centurylink everytime. I call them and set up a service change they lie to me say one price and then the bill comes and its way more. I talked to a whan he told me I was owed over 300.00 for a over charge. I waited for the...
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1.0
Product
Centurylink Internet Service
I didn't like
  • Them at all they lie to too everytime you change your service
#1084527
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Centurylink lies

#1084332
1.0
Centurylink is my ISP and charges me for 10 MBS, When in reality all I receive is 3.1-6.0. Mostly in the 3 range. I reported to the FCC and those fools accepted Centurylinks Response which was a lie stating that I received 11.1 mbs. What can we do about this??
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Centurylink - Overcharging

#1067094
1.1
I want to warn everyone that Centurylink will intentionally add charges to your bill in the hopes that you do not notice. Please watch your bills, I just had mine reduced 120.00 in one hour long call. Internet speeds are nowhere near what they claim and what I pay for, complete rip off!
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Over 2 years ago I was moving and address I was moving to did not have centurylink services. I called to cancel my service come to find out it was never cancelled and I was continuing to be billed.

#1065107
1.4
After numerous calls there i was told there was no record of ANY if them......flat out ridiculous from a well known company that I'm positive all agents note the accounts every time you call. Meanwhile i paid my account in order for this not to affect my credit.
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Centurylink - False charges. Customer service lies

#1064357
1.0
Started account in Jan 2017. Asked for internet only received many bogus charges. Can't get human voice, won't answer emails an chat calls always dropped. Trying to cancel no success. Changed to comcast
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If needed bump someone who is set for today to fix the issue for someone who took off 4 days work and centurylink couldn't even take 2 seconds to call ??? Is CenturyLink going to reimburse me for the 4 days lost time? I'm sorry but I'm frustrated. My job requires me...
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1.5
Product
Centurylink Internet Service
#1083119
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Starting experiencing slow/dropped internet connections about 1 week ago.Called service support, preceded to go through troubleshooting procedures 3x with online help even though I said that I had previously done all troubleshooting. Finally they determined that the...
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EQ4ALL
EQ4ALL

Dish Network is hooked up to Centurylink.

1.7
Product
Centurylink Internet Service
I didn't like
  • Incompetent
#1081679
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If there is any other option available, I strongly advise you to take that option before using CenturyLink. With CenturyLink you're lucky to get half the internet speed you pay for. During peek usage hours it barely works at all. Technicians do not show up for...
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Product
Centurylink Internet Service
I liked
  • Customer service was friendly
I didn't like
  • Do not provide what is promised
#1078997
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I have had nothing but trouble with century link, an even now it's not right so I'm tired of messing with them.There services suck as do there customer service. They do not stand behind what they say, even with it being a supervisor, & if that person is no longer with...
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1.0
Product
Centurylink Internet Service
#1078884
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We are paying for internet we never have, this causes our phone bill to always go over data because we can't use our wifi, which in turn makes our phone bill sky high!! So is centurylink going to pay for my time off work while I wait for them to not show up, pay my...
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1.0
Product
Centurylink Internet Service
#1073502
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Centurylink sold me a new plan and told me I could get the speed I am paying for. I am in the middle of city limits. They showed up then told me they could not do it as they had put the wrong type of wire about 100 yards down my street. They would not give me a date by...
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1.7
Product
Centurylink Internet Service
I didn't like
  • Unable to provide appropriate service
  • Poor problem solving
#1073390
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So are you telling me the twenty odd people I talked to along the way never actually did anything? Or is your system broken? Either way, Centurylink internet was awesome, customer service was the worst I have ever experienced. Incompetent or negligent or taught to...
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2.7
Product
Centurylink Internet Service
#1072319
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