Product: Centurylink Internet Plan Clear all filters (0 of 50 reviews match)
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I am on the century Link low income base plan and there late fees are out of this world how can they be allowed to charge high charges for late fees?! The late fees on my bill is more then my bill completely unexpected I tried to reason with them got rude customer...
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1.0
Product
Centurylink Internet Plan
#1350716
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DO NOT GET CENTURY LINK!I called and canceled my service one hour after it was turned on due to not being able to use my $200 new modem i just bought and the only phone line is in my kids room and dont want a modem in there. Was told they canceled it. A week later i...
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1.1
Product
Centurylink Internet Plan
#1224800
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CenturyLink has intentionally designed their billing methods to work against the consumer. Unless you have the time to continually monitor your bills and have a job that allows you to make personal phone calls during work, CenturyLink will exploit you. To ensure you're...
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Anonymous
Sandra Wright

BAD,BAD,BAD...STAY AWAY...RUN,RUN,RUN

1.4
Product
Centurylink Internet Plan
I didn't like
  • Over priced bill
  • Worst customer service
#1214011
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I signed up for the 'price for life' plan a few months ago, it was supposed to be $40 for life.Since then, my bill has continued to rise. Today, the bill is $50. I was told this $40 would be the only price I would be billed. For life. In the past few months, my bill...
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Anonymous
Kimber Hall

i returned the modem the first month, 27 months later i realize my base price has doubbled and they are still charging me for the modem. i used return postage from century lin...

Anonymous
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My price for life bill just went up about $10/mn. and they sent this bill on a Sunday when they're not open.I'm supposed to be on the price for life. Ya, right.I had bad deali...

1.4
Product
Centurylink Internet Plan
#1181314
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I went paperless and autopay of monthly bill while I was traveling.After several months went by I found that Century Link more than doubled my monthly bill. While I was not looking century Link quietly increased my bill just like the cable TV companies have been doing....
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1.7
Product
Centurylink Internet Plan
I didn't like
  • Buyer beware
#1172723
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CenturyLink is my only choice. They are deceitful, they do not honor their agreements, they have very poor service while charging a premium fee. My daughter lives in Raleigh NC and gets better internet for less than half what I have to give CenturyLink in rural VA. I...
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Product
Centurylink Internet Plan
#1141701
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I set up internet service at the end of May, and a week later realized that we would be getting a better Internet company out to our apartment, so a week after canceling, they told me that I would not need to pay anything to cancel services, and that everything was...
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1.7
Ammon, Idaho
Product
Centurylink Internet Plan
I liked
  • Some reps seemed to care
I didn't like
  • Customer service hang ups after waiting to talk to some one
  • Could not talk to management
  • Each solution cause a new problem
#1113767
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Used the service for 6 months, what a disappointment as the charges grew and continued growing.Was told I would be notified of a change in bill which I was in fine print. What a joke they are in it to making money what happened to customer service? Huge bill and...
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1.6
Product
Centurylink Internet Plan
#1106044
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I've dealt with them for a year, had three techs at the house, spent several hours on chat support (even had a guy tell me I needed to unplug the device he was seeing attached to the router...the device I was chatting through. Took me 10 minutes to get him to...
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1.5
Product
Centurylink Internet Plan
I liked
  • Ending the contract
#1104553
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I have had CenturyLink for 3 years and at least 12 times my bill has been inflated above what it should be. Lately, it has been every month the amount increased about $90 a month and when I call they tell me how sorry they are and how they are going to make it better....
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1.8
Product
Centurylink Internet Plan
I didn't like
  • Billing method
#1079614
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