Product: Centurylink Internet Plan Clear all filters (41 of 41 reviews match)
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I set up internet service at the end of May, and a week later realized that we would be getting a better Internet company out to our apartment, so a week after canceling, they told me that I would not need to pay anything to cancel services, and that everything was...
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1.7
Centurylink Ammon, Idaho
Product
Centurylink Internet Plan
I liked
  • Some reps seemed to care
I didn't like
  • Extremely unprofessional fraudulent business
  • Could not talk to management
  • Each solution cause a new problem
#1113767
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Used the service for 6 months, what a disappointment as the charges grew and continued growing.Was told I would be notified of a change in bill which I was in fine print. What a joke they are in it to making money what happened to customer service? Huge bill and...
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1.6
Product
Centurylink Internet Plan
#1106044
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I've dealt with them for a year, had three techs at the house, spent several hours on chat support (even had a guy tell me I needed to unplug the device he was seeing attached to the router...the device I was chatting through. Took me 10 minutes to get him to...
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1.5
Product
Centurylink Internet Plan
I liked
  • Ending the contract
#1104553
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I have had CenturyLink for 3 years and at least 12 times my bill has been inflated above what it should be. Lately, it has been every month the amount increased about $90 a month and when I call they tell me how sorry they are and how they are going to make it better....
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1.8
Product
Centurylink Internet Plan
I didn't like
  • Billing method
#1079614
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So on the 16th of June I called centurylink to cancel the service. I was told I wouldn't have to pay a fee and everything was good except they were closed so I couldn't cancel my service until Monday. But I was told they would put in a note that I called. Monday the...
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1.3
Product
Centurylink Internet Plan
#1063174
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I regret signing up with Centurylink. Almost everyday I was on the phone with Centurylink for hours trying to either correcting they mistakes or convinced them, I was told something else. They would tell you so many lies just to get you off the phone. I was so stress...
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Anonymous
Anonymous

https://centurylink.pissedconsumer.com/complaints.html

Anonymous
Anonymous

https://www.girardgibbs.com/centurylink-fake-account-lawsuit/

Product
Centurylink Internet Plan
I didn't like
  • Lack of honesty
  • Pricing
  • Lies about cost
#1058020
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Now Centurylink is charging me for one of the modems. How is that possible? They won't budge. Rip off!!!!! I will NEVER use Centurylink again and will do everything in my power to "spread the word". I own several businesses myself and have never seen a customer...
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1.0
Product
Centurylink Internet Plan
#1044965
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Centurylink kept billing the old card and it kept getting denied. When I got the new card, I called to give them the new information. Yet I kept getting emails that they kept billing the old card. I called again with the new numbers. They billed the old card again. 5...
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Anonymous
Current Centurylink Customer

I completely agree with this article. They accidentally cut my phone line outside my property and it took 13 phone calls across 11 hours to fix it. I am a nice person, but aft...

1.5
Product
Centurylink Internet Plan
#1028300
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Centurylink - Inability to restore services.
Aside from the fact that they are for some reason trying to charge me 110$ a month, for their plan that is currently advertised at 29.99$ a month on their home page, just displaying the amount of highway robbery this highway men are perform, their site is full of false...
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Anonymous
sickofthem

In our area we are locked into CenturyLink....they have double billed us,,, they have gotten our serve messed up,we have paid for in house jack installation had to pay for it ...

2.0
Product
Centurylink Internet Plan
I didn't like
  • Cost
  • Support
  • Treatment
#1025369
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I went with Century link bevause they offered me the best deal.I was hesitant cause i have known several people that were quoted a price and their bill went up significantly every month. The man who set up our service price locked me at $83 for internet service and...
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1.0
Product
Centurylink Internet Plan
#1021609
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