Product: Centurylink Internet Plan Clear all filters (0 of 53 reviews match)
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I am on the century Link low income base plan and there late fees are out of this world how can they be allowed to charge high charges for late fees?! The late fees on my bill is more then my bill completely unexpected I tried to reason with them got rude customer...
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1.0
Product
Centurylink Internet Plan
#1350716
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Centurylink - The worst customer service ever...SCAMS !

Contact them bill $90 for internet only claim promotion exspired I recieved no notice .no credit$! Not even a good explanation Centrylink is a scam !!! they are not standing up to their agreements. G Burwell .DISSATIFIED !!!!!!!but offer me PRICR FOR LIFE PACK. WITH HOME PHONE AND INTERNET FOR UNDER $70 ....Scammers !!!
Product
Centurylink Internet Plan
#1330517
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DO NOT GET CENTURY LINK!I called and canceled my service one hour after it was turned on due to not being able to use my $200 new modem i just bought and the only phone line is in my kids room and dont want a modem in there. Was told they canceled it. A week later i...
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1.1
Product
Centurylink Internet Plan
#1224800
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CenturyLink has intentionally designed their billing methods to work against the consumer. Unless you have the time to continually monitor your bills and have a job that allows you to make personal phone calls during work, CenturyLink will exploit you. To ensure you're...
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Anonymous
Sandra Wright

BAD,BAD,BAD...STAY AWAY...RUN,RUN,RUN

1.4
Product
Centurylink Internet Plan
I didn't like
  • Worst customer service
  • Over priced bill
#1214011
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I signed up for the 'price for life' plan a few months ago, it was supposed to be $40 for life.Since then, my bill has continued to rise. Today, the bill is $50. I was told this $40 would be the only price I would be billed. For life. In the past few months, my bill...
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Anonymous
Russ Mark

I was scammed too. I was told it would be $35.00 for life last Winter. This month, they raised my bill to $45.00 (less than a year later November 2018). I called customer serv...

Anonymous
Kimber Hall

i returned the modem the first month, 27 months later i realize my base price has doubbled and they are still charging me for the modem. i used return postage from century lin...

1.4
Product
Centurylink Internet Plan
#1181314
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I went paperless and autopay of monthly bill while I was traveling.After several months went by I found that Century Link more than doubled my monthly bill. While I was not looking century Link quietly increased my bill just like the cable TV companies have been doing....
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1.7
Product
Centurylink Internet Plan
I didn't like
  • Buyer beware
#1172723
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I was informed that after 12 month's service contract expired, price immediately jumped 74% with no notice or explanation. Customer service won't address the situation, merely suggest a new service contract, basically "eat the cost and move on". There was no offer to...
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Anonymous
William

Never form a plural with an apostrophe.You can't make a possessive out of the word "month" either because it is an inanimate, imaginary entity which has no legal rights.Apostr...

1.1
Product
Centurylink Internet Plan
I liked
  • Speed
I didn't like
  • Poor problem solving
  • Will not lower bill
  • Whole experience with centurylink form the start
#1157012
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CenturyLink is my only choice. They are deceitful, they do not honor their agreements, they have very poor service while charging a premium fee. My daughter lives in Raleigh NC and gets better internet for less than half what I have to give CenturyLink in rural VA. I...
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Product
Centurylink Internet Plan
#1141701
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I set up internet service at the end of May, and a week later realized that we would be getting a better Internet company out to our apartment, so a week after canceling, they told me that I would not need to pay anything to cancel services, and that everything was...
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1.7
Ammon,Idaho
Product
Centurylink Internet Plan
I liked
  • Some reps seemed to care
I didn't like
  • Could not talk to management
  • Extremely unprofessional fraudulent business
  • Each solution cause a new problem
#1113767
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Used the service for 6 months, what a disappointment as the charges grew and continued growing.Was told I would be notified of a change in bill which I was in fine print. What a joke they are in it to making money what happened to customer service? Huge bill and...
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1.6
Product
Centurylink Internet Plan
#1106044
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