Product: Centurylink Internet Plan Clear all filters (0 of 49 reviews match)
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DO NOT GET CENTURY LINK!I called and canceled my service one hour after it was turned on due to not being able to use my $200 new modem i just bought and the only phone line is in my kids room and dont want a modem in there. Was told they canceled it. A week later i...
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1.1
Product
Centurylink Internet Plan
#1224800
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CenturyLink has intentionally designed their billing methods to work against the consumer. Unless you have the time to continually monitor your bills and have a job that allows you to make personal phone calls during work, CenturyLink will exploit you. To ensure you're...
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Anonymous
Sandra Wright

BAD,BAD,BAD...STAY AWAY...RUN,RUN,RUN

1.4
Product
Centurylink Internet Plan
I didn't like
  • Worst customer service
  • Over priced bill
#1214011
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I signed up for the 'price for life' plan a few months ago, it was supposed to be $40 for life.Since then, my bill has continued to rise. Today, the bill is $50. I was told this $40 would be the only price I would be billed. For life. In the past few months, my bill...
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Anonymous
Kimber Hall

i returned the modem the first month, 27 months later i realize my base price has doubbled and they are still charging me for the modem. i used return postage from century lin...

Anonymous
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My price for life bill just went up about $10/mn. and they sent this bill on a Sunday when they're not open.I'm supposed to be on the price for life. Ya, right.I had bad deali...

1.4
Product
Centurylink Internet Plan
#1181314
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I went paperless and autopay of monthly bill while I was traveling.After several months went by I found that Century Link more than doubled my monthly bill. While I was not looking century Link quietly increased my bill just like the cable TV companies have been doing....
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1.7
Product
Centurylink Internet Plan
I didn't like
  • Buyer beware
#1172723
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CenturyLink is my only choice. They are deceitful, they do not honor their agreements, they have very poor service while charging a premium fee. My daughter lives in Raleigh NC and gets better internet for less than half what I have to give CenturyLink in rural VA. I...
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Product
Centurylink Internet Plan
#1141701
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I set up internet service at the end of May, and a week later realized that we would be getting a better Internet company out to our apartment, so a week after canceling, they told me that I would not need to pay anything to cancel services, and that everything was...
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1.7
Ammon, Idaho
Product
Centurylink Internet Plan
I liked
  • Some reps seemed to care
I didn't like
  • Each solution cause a new problem
  • Could not talk to management
  • Customer service hang ups after waiting to talk to some one
#1113767
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Used the service for 6 months, what a disappointment as the charges grew and continued growing.Was told I would be notified of a change in bill which I was in fine print. What a joke they are in it to making money what happened to customer service? Huge bill and...
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1.6
Product
Centurylink Internet Plan
#1106044
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I've dealt with them for a year, had three techs at the house, spent several hours on chat support (even had a guy tell me I needed to unplug the device he was seeing attached to the router...the device I was chatting through. Took me 10 minutes to get him to...
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1.5
Product
Centurylink Internet Plan
I liked
  • Ending the contract
#1104553
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I have had CenturyLink for 3 years and at least 12 times my bill has been inflated above what it should be. Lately, it has been every month the amount increased about $90 a month and when I call they tell me how sorry they are and how they are going to make it better....
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1.8
Product
Centurylink Internet Plan
I didn't like
  • Billing method
#1079614
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So on the 16th of June I called centurylink to cancel the service. I was told I wouldn't have to pay a fee and everything was good except they were closed so I couldn't cancel my service until Monday. But I was told they would put in a note that I called. Monday the...
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1.3
Product
Centurylink Internet Plan
#1063174
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