Manufacturer: Centurylink Category: Internet Plans Clear all filters (38 of 38 reviews match)
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I have had CenturyLink for 3 years and at least 12 times my bill has been inflated above what it should be. Lately, it has been every month the amount increased about $90 a month and when I call they tell me how sorry they are and how they are going to make it better....
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1.8
Product
Centurylink Internet Plan
I liked
  • Prism and not the internet
I didn't like
  • Billing method
#1079614
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So on the 16th of June I called centurylink to cancel the service. I was told I wouldn't have to pay a fee and everything was good except they were closed so I couldn't cancel my service until Monday. But I was told they would put in a note that I called. Monday the...
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1.3
Product
Centurylink Internet Plan
#1063174
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I regret signing up with Centurylink. Almost everyday I was on the phone with Centurylink for hours trying to either correcting they mistakes or convinced them, I was told something else. They would tell you so many lies just to get you off the phone. I was so stress...
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Anonymous
Anonymous

https://centurylink.pissedconsumer.com/complaints.html

Anonymous
Anonymous

https://www.girardgibbs.com/centurylink-fake-account-lawsuit/

Product
Centurylink Internet Plan
I didn't like
  • Pricing
  • Service and lack of availbility
  • Lack of honesty
#1058020
Reply to reviews
Now Centurylink is charging me for one of the modems. How is that possible? They won't budge. Rip off!!!!! I will NEVER use Centurylink again and will do everything in my power to "spread the word". I own several businesses myself and have never seen a customer...
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1.0
Product
Centurylink Internet Plan
#1044965
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Centurylink kept billing the old card and it kept getting denied. When I got the new card, I called to give them the new information. Yet I kept getting emails that they kept billing the old card. I called again with the new numbers. They billed the old card again. 5...
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Anonymous
Current Centurylink Customer

I completely agree with this article. They accidentally cut my phone line outside my property and it took 13 phone calls across 11 hours to fix it. I am a nice person, but aft...

1.5
Product
Centurylink Internet Plan
#1028300
Reply to reviews
Centurylink - Inability to restore services.
Aside from the fact that they are for some reason trying to charge me 110$ a month, for their plan that is currently advertised at 29.99$ a month on their home page, just displaying the amount of highway robbery this highway men are perform, their site is full of false...
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Anonymous
sickofthem

In our area we are locked into CenturyLink....they have double billed us,,, they have gotten our serve messed up,we have paid for in house jack installation had to pay for it ...

2.0
Product
Centurylink Internet Plan
I liked
  • Internet outages were not frequent
I didn't like
  • Support
  • Website
  • Treatment
#1025369
Reply to reviews
I went with Century link bevause they offered me the best deal.I was hesitant cause i have known several people that were quoted a price and their bill went up significantly every month. The man who set up our service price locked me at $83 for internet service and...
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1.0
Product
Centurylink Internet Plan
#1021609
Reply to reviews
My contract ended march 8, 2017.I told them i only wanted internet and not the prism cable. Customer service told me what steps to take to exchange my equipmet. I was told to get a receipt. So i followed all of their steps. I went onto my online account this morning...
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1.7
Product
Centurylink Internet Plan
#1018877
Reply to reviews
I have been a customer for 3 years with CenturyLink. I had just cancelled the Direct TV portion of my bill and going to pay my monthly Internet. My total bill for Internet alone was 168.32! I called in to see why my bill was so high. The rep tried then to sell me...
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1.0
Product
Centurylink Internet Plan
#1016439
Reply to reviews
They say i have a 2 year contract with them, which is a blatant lie for I only took out a one contract and claim I have another 10 months to go.If I disconnect service I will be billed well over $200 to fulfill contract. I never in my wildest imagination would have...
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Product
Centurylink Internet Plan
#1011149
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