Product: Centurylink Internet Installation Clear all filters (33 of 33 reviews match)
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tried to get century link internet but even though i had some installtion insurance the century link people tried to extort money from me . i contacted a supervisor, sent my modem back and went with comcast because century link ,? wants to charge me for something they...
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Product
Centurylink Internet Installation
#1022630
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He did not ask if this would be acceptable or even tell us that was what he was doing. I happened to walk into the kitchen while he was still here and saw it. I did make him move those items back into our office area. At this point I am not at all happy with having CenturyLink...
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1.0
Product
Centurylink Internet Installation
I didn't like
  • Nickel and dime you to death
#1021164
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Finally, with about 15 minutes left before the window closed, i saw a centurylink truck drive by. Knowing my house is a bit tricky, I went out to the road to flag him down and he was nowhere to be seen. Didn't even TRY. I called and was assured he'd be there. He never...
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1.9
Product
Centurylink Internet Installation
#1019099
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The CenturyLink technician came to our house and setup the internet. but he didn't notice that a leasing modem was installed for us. i found that and called them to purchase one modem instead of the leasing one. it has been 3 months and they still charge me for the...
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Centurylink Internet Installation
#1009286
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My elderly father purchased direcTV through Centurylink.When Centurylink pushed him to switch to Prism they said it would be free and then charged a huge 568$ installation fee. Then, rather than canceling the account as requested in writing I have copy of the order....
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1.0
Product
Centurylink Internet Installation
I liked
  • Dissatisfied
I didn't like
  • Long hold time
  • Extreme poor customer service
#986344
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DEMANDED A SUPERVISOR, BRIAN THE SUPERVISOR CAME ON LINE (VERY UNPROFESSIONAL!!) TRULY BELIEVE HE WAS NOT A SUPERVISOR AND HE SAID I WAS SCHEDULED FOR THE 15TH!!!! I TOLD HIM TO CANCEL MY SERVICE!!! ALL MY FRIENDS WARNED ME ABOUT THE POOR SERVICE... CUSTOMER SERVICE AND INTERNET...
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Product
Centurylink Internet Installation
I didn't like
  • Customer service
  • It is to bad to describe
#971807
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I just added CL a couple of months ago.I had not received a bill, until I got a disconnect notice. I explained I had not previously received a bill. All the customer service agent said was oh, I can collect your payment now. When I asked why bill was so high, all she...
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2.1
Product
Centurylink Internet Installation
#935682
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This service tech is just the tip of the iceberg of century link planned ignorance and overt hostility.He arrived and informed right away that he was reality and the phone operators didn't have any idea of how things are in the field. (reality ) It went downhill from...
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Anonymous
Anonymous

be happy he didnt install it otherwise they would have charged you 129 bucks to do something you can do yourself in 5 minutes they suck a ss

Anonymous
Anonymous

Go to Comcast and see how big the iceberg is there.lol

Product
Centurylink Internet Installation
#897018
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We moved and centurylink gave us an instalation date and we thought all was good then wen that day came they never showed and when we called we were told that there was never a work order put in and that they would be out that Thursday then when that Thursday came...
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2.6
Fremont, Nebraska
Product
Centurylink Internet Installation
#873546
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Well i just ordered this service tuesday 6/7/2106 and they overnighted my router an stuff, and said a tech would be out to hook it up at the poll on wed 6/8/2016 well no one showed up nor did they call an we called several times throughout the day an the customer serv...
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Product
Centurylink Internet Installation
I didn't like
  • Nickel and dime customers
  • Lies they give 4 days agi it was supoised ti be cut on
#863175
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