Product: Centurylink Internet Installation Clear all filters (30 of 30 reviews match)
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I took off of work on a Friday so they could come out and hook up the internet. They said that a tech would be there between 8 and noon. At 12:30, I called and they said he would be there by 3. I called after 3 and they said that he would be there by 6. 6:30 rolls...
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Centurylink Internet Installation
#1101254
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I recently moved to a new house, 3 weeks ago, and there was only 2 companies I could get internet service with, Centurylink and another one. I called and bought both phone and internet service and they automatically withdrew $50 deposit from my account which were...
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1.0
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Centurylink Internet Installation
#1090848
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I leave for aweek come back my internet is out i called them on the july 28th they say reboot i do And sends a tech out aug 4 in the am tech comes And cks the wiring outside comes back and says you need different wiring for you to get 20mg o.k.. puts wirer in and He...
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Centurylink Internet Installation
#1084881
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Centurylink Internet Installation Review

#723376
Was told it would take about 20 days to get internet service. Ha? i called Comcast and they were out in 2 days. I called to cancel Century link. The guy says, "there is no account for you, so we will have to re-create your account." I hung up. The unit came and I returned it to Century link via UPS. Waiting to rectify my bill. Idiots is all I can say....Idiots.
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Called customer service and was told he his in route WHAT A Lie they finally attempted they couldn't find the order then they found due to this I had to cancel install of my alarm and tv because they need an internet. They can care less about the unconvince they cause...
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2.8
Product
Centurylink Internet Installation
#1082963
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They were supposed to install my Internet service on May 4th. It was not connected until May 11th. That was after I called every day and spent several hours on the phone (mostly on hold) trying to get someone to come out and correct the problem. I talked to many...
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1.0
Product
Centurylink Internet Installation
I didn't like
  • No call back to find out what was happening
  • High wait times
  • Order setup
#1061855
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Because of Centurylink's incompetence, I'm being charged for service that I never received on an account I never used that was connected wrong by a CenturyLink employee. What should have been a simple transfer from one apartment to another apartment was a big mess that...
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Anonymous
Anonymous

https://www.girardgibbs.com/centurylink-fake-account-lawsuit/

CENTURYScam
CENTURYScam

CENTURY LINK IS A *** SCAM

3.4
Product
Centurylink Internet Installation
I liked
  • Product
I didn't like
  • Customer service and billing
#1052527
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Signed up for new service online.I did online chat just to confirm everything and that was fine. Was not told a service person was coming until I got call saying he was 10 minutes from my house. When he arrived I was told I needed a phone jack which I didn't have. His...
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1.1
Product
Centurylink Internet Installation
#1051929
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tried to get century link internet but even though i had some installtion insurance the century link people tried to extort money from me . i contacted a supervisor, sent my modem back and went with comcast because century link ,? wants to charge me for something they...
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Product
Centurylink Internet Installation
#1022630
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He did not ask if this would be acceptable or even tell us that was what he was doing. I happened to walk into the kitchen while he was still here and saw it. I did make him move those items back into our office area. At this point I am not at all happy with having CenturyLink...
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1.0
Product
Centurylink Internet Installation
I didn't like
  • Nickel and dime you to death
#1021164
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Finally, with about 15 minutes left before the window closed, i saw a centurylink truck drive by. Knowing my house is a bit tricky, I went out to the road to flag him down and he was nowhere to be seen. Didn't even TRY. I called and was assured he'd be there. He never...
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1.9
Product
Centurylink Internet Installation
#1019099
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