Product: Centurylink Internet Installation Clear all filters (0 of 40 reviews match)
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was told to come on this web site to get label to return my non working modem... nowhere, did I see, how to do that! . had to go to best buy and by my own....not happy!!! JUST SEND ME LABEL PLEASE!!! order number N00443613 MODEM DID NOT WORK RIGHT OUT OF BOX...the...
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Anonymous
Anonymous

If you are dissatisfied with CenturyLink, please sign my Change.org petition, which was a last resort after facing the nightmare of CenturyLink's circuitous customer service p...

3.8
Product
Centurylink Internet Installation
I didn't like
  • Poor quality
#1398698
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I moved and tried to take my CL internet to new house. It took me over a month to accomplish this and endless hours on the phone and in chat sessions. These people don’t have a clue about what’s going on in their own company. All I received was the runaround and...
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2.2
Product
Centurylink Internet Installation
I didn't like
  • Passing the buck
  • Wait time
  • Poor technical service
#1350023
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Centurylink - New service install
Centurylink - New service install
I get home after work to our new Century link internet install and look what i find....see pics below. The moron tech decided to drill a *** hole in my house to install a new phone jack 2 *** inches away from an existing one they could have used. Im sure the buffoon...
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Product
Centurylink Internet Installation
#1319915
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Centurylink took the payment in late june and here it is mid july and we still don't have internet. They've rescheduled 4 times now claiming that their technicians are overbooked and the most recent missed appt claimed that the technician never received a service...
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1.0
Product
Centurylink Internet Installation
#1307880
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The saga began a few years ago as I attempted to get home internet (we had it at work, a T-100 connection for you techies.) Well, I subscribed to the service offered by my insurance company and dialed up the portal. Wow was it slow! I called the phone co. which sent a...
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Product
Centurylink Internet Installation
#1282134
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I signed up for internet service on 4/12 and I got a letter in the mail saying that it would be activated on 4/13 after 5PM, that came and went and nothing my modem just blinked red. I called customer service on 4/14 and they knew nothing of this 4/13 activation date...
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1.0
Product
Centurylink Internet Installation
I didn't like
  • Tech support
  • Customer service
#1244474
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So, i have got a modem, that was Dec. 22,2018 because this guy name who promise to make a deal if 35$ a month. He get my information but didn't sign anything, give us the modem and told me he cannot set up the modem on that time because of the technical problem so he...
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1.0
Product
Centurylink Internet Installation
#1220238
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Since the big melt down in April 2014 when CenturyLink was down for days, the service from them has been lousy. I have called them repeatedly for sporadic service. And here is the truth as I see it. They are crap, they use it as a badge because they could care less,...
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Product
Centurylink Internet Installation
#1169621
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I ordered the phone and internet service with century link. We had to wait 5 days for the phone number to be transported. The install date was December 22. The tech showed up searched the garage? (don't know why) and went to work installing the phone and then came in...
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1.0
Product
Centurylink Internet Installation
I didn't like
  • Using the customers time as if it was not worth anything
  • How the customer is treated
  • Telling the customer ceo is too busy and phon nmber not avlbl
#1165616
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I took off of work on a Friday so they could come out and hook up the internet. They said that a tech would be there between 8 and noon. At 12:30, I called and they said he would be there by 3. I called after 3 and they said that he would be there by 6. 6:30 rolls...
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Product
Centurylink Internet Installation
#1101254
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