Product: Centurylink Internet Installation Clear all filters (33 of 33 reviews match)
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So, i have got a modem, that was Dec. 22,2018 because this guy name who promise to make a deal if 35$ a month. He get my information but didn't sign anything, give us the modem and told me he cannot set up the modem on that time because of the technical problem so he...
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1.0
Product
Centurylink Internet Installation
#1220238
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Since the big melt down in April 2014 when CenturyLink was down for days, the service from them has been lousy. I have called them repeatedly for sporadic service. And here is the truth as I see it. They are crap, they use it as a badge because they could care less,...
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Centurylink Internet Installation
#1169621
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I ordered the phone and internet service with century link. We had to wait 5 days for the phone number to be transported. The install date was December 22. The tech showed up searched the garage? (don't know why) and went to work installing the phone and then came in...
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1.0
Product
Centurylink Internet Installation
I didn't like
  • Acting as if the customer is not important
  • Blatant disrespect for the customer
  • Using the customers time as if it was not worth anything
#1165616
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I took off of work on a Friday so they could come out and hook up the internet. They said that a tech would be there between 8 and noon. At 12:30, I called and they said he would be there by 3. I called after 3 and they said that he would be there by 6. 6:30 rolls...
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Centurylink Internet Installation
#1101254
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I recently moved to a new house, 3 weeks ago, and there was only 2 companies I could get internet service with, Centurylink and another one. I called and bought both phone and internet service and they automatically withdrew $50 deposit from my account which were...
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1.0
Product
Centurylink Internet Installation
#1090848
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I leave for aweek come back my internet is out i called them on the july 28th they say reboot i do And sends a tech out aug 4 in the am tech comes And cks the wiring outside comes back and says you need different wiring for you to get 20mg o.k.. puts wirer in and He...
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Centurylink Internet Installation
#1084881
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Called customer service and was told he his in route WHAT A Lie they finally attempted they couldn't find the order then they found due to this I had to cancel install of my alarm and tv because they need an internet. They can care less about the unconvince they cause...
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2.8
Product
Centurylink Internet Installation
#1082963
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They were supposed to install my Internet service on May 4th. It was not connected until May 11th. That was after I called every day and spent several hours on the phone (mostly on hold) trying to get someone to come out and correct the problem. I talked to many...
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1.0
Product
Centurylink Internet Installation
I didn't like
  • High wait times
  • Order setup
  • No call back to find out what was happening
#1061855
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Because of Centurylink's incompetence, I'm being charged for service that I never received on an account I never used that was connected wrong by a CenturyLink employee. What should have been a simple transfer from one apartment to another apartment was a big mess that...
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Anonymous
Anonymous

https://www.girardgibbs.com/centurylink-fake-account-lawsuit/

CENTURYScam
CENTURYScam

CENTURY LINK IS A *** SCAM

3.4
Product
Centurylink Internet Installation
I liked
  • Product
I didn't like
  • Customer service and billing
#1052527
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Signed up for new service online.I did online chat just to confirm everything and that was fine. Was not told a service person was coming until I got call saying he was 10 minutes from my house. When he arrived I was told I needed a phone jack which I didn't have. His...
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1.1
Product
Centurylink Internet Installation
#1051929
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