Product: Centurylink Internet Basics Internet Plan Clear all filters (7 of 7 reviews match)
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I was promised a year contract of 10 mbps for the price online.After one month I identified my computer was only getting 1.5 mbps. I called to identify and consult to the problems I am having only to be told I had a 1.5 mbps service. Not only did the company not fully...
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1.4
Product
Centurylink Internet Basics Internet Plan
I didn't like
  • Speed issues
  • I hate my experience
  • Pricing
#1099815
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The following week, it never showed and I called CenturyLink (CL). The person I spoke to said my order was "lost" and he would have a tech come out and get it turned on for me within a week. I also confirmed the promotion price ($14.99) that I am suppose to receive....
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Anonymous
Anonymous

https://www.girardgibbs.com/centurylink-fake-account-lawsuit/

1.0
Product
Centurylink Internet Basics Internet Plan
#1057844
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DO NOT GET CENTURYLINK... PLEASE DO NOT!!! I been with the service suspended over 2 months and they still charge me for the full month. I returned the equipment because they unexpectedly raise the montly payment from $49.99 to $79.99 without even notify, after 2 months...
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1.0
Product
Centurylink Internet Basics Internet Plan
#1002030
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Do not ever go with Centurylink for internet. They have lied to me over and over. They told me my bill would be $34.95 a month,now it's $53.79. They said 8 meg internet would do anything I needed, it don't keep up with Yahoo home page. I bought my modem at $99.00,now...
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1.0
Product
Centurylink Internet Basics Internet Plan
#976038
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I paid to have more then just 330kb for my router from centurylink, I called and kindly asked them to scan my router see if my connection was stable they said it was ok. No it was not OK im and severely upset by the fact the customer service is very rude and...
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1.5
Product
Centurylink Internet Basics Internet Plan
#975328
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I applied for internet basics, and got a call saying i was approved. My speed is not quite 1.5 mbps and i just got my first bill of 72.88$!!! What is going on with this company. I had to jump through hoops, fill out an application, get all this information proving im...
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Anonymous
Anonymous

They did the same with me with internet basics. They are a scam. You will not be able to straighten out your billing issues. Keep your bills and. Copy of contract and cancel a...

Centurylink Bushnell, Florida
Product
Centurylink Internet Basics Internet Plan
#950274
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Centurylink's internet basics is for low income people. The cost is supposed to be $9.95 a month. Their contract does not disclose the hidden fees which raises the monthly cost to over $30. Hidden add on fees that look like they were made up out of thin air. Their...
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1.0
Product
Centurylink Internet Basics Internet Plan
I didn't like
  • Lies
#865172
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