Manufacturer: Centurylink Category: Phone Services Clear all filters (13 of 13 reviews match)
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i have been promised 6 times that my line will be fixed.no one has even shown up. i call. their lines get crossed and i end up listening to a mad customer from another state and no one can hear me. they apparently have no idea when my line might be fixed and have no...
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1.0
I didn't like
  • I want my line fixed
#1004482
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Every time it rains, I lose my service, I called 3 times in last month when I lost service, it is still not fixed, they lied to me the first time & told me that they fixed it, it was not fixed. after the rain stops apparently the lines dry out & I get service back....
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rustnstuff

rustnstuff Century Link LOUSY SERVICE

1.0
I didn't like
  • Lousy customer service
  • Lousy repair serbvice
#978139
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Going on 3 weeks without phone service to my business. it took them over a week just to check the outside line to tell the store the problem was internal so we were on our own? Called again to have them come out to repair the inside line and was told it would be done...
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Centurylink Home Phone Service Review

#950416
1.0
Keep closing service tickets. Won't fix their main line but are able to take full payment each month for phone and wifi. Phone has so much static that they couldn't hear me and hung up.
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I originally called the Home Solutions Department of this company (Centurylink) at 844.921.4532 to set up new home phone service (landline).on Friday May 20th. I had been looking at their website and noticed that they had phone service for $20.00 a month which is...
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1.0
I didn't like
  • Lack of response and accountability of my install
  • Not getting what i pay for
  • Run around from cs
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I signed up for my daughters family, as I had more time.I was very specific and asked all essential questions. I thought... It was supposed to be $20 per month for a landline, with NO INSTALLATION fees. The young man did inform me there would be some taxes. He did not...
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Do not believe centurylink they do not tell the truth about their services or promotions. Centurylink is a very fraudulent company, people need stand up to this company in order to get them to stop doing theist people!! The best way is to report them to your states...
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1.3
I didn't like
  • How they lie about services and charges
#892600
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(I have been with them for 18 Years) They told me they could not credit my new account. Really, I am paid through September. Run away from them as fast as you can!!We were not going to cancel our home phone but I am thinking that it is time to get rid of the land...
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1.4
I didn't like
  • Customer service is the worst i have ever experienced
#890616
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So I actually really LIKED qwest until they merged with centurylink. Since then, my bill goes up every month with new charges it started at 70 dollars with taxes and fees imcluded and is now at 110.00. They charge 30 dollars for taxes and fees . I moved and and added a...
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This documents my abysmal experience with CenturyLink. I had need of a basic phone line (i.e. for FAX, etc., with no additional services). Experiences along the way that made me terminate my relationship with CenturyLink and find an alternate solution that better...
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1.1
I didn't like
  • Double billed
  • Wrong policy towards customers
  • Deceptive practices
#857995
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after several visits by their repair folks, it was determined the outside cable is no good and they will no replace it.as a new customer I have been given the runaround for 2 months with continued noisy telephone lines, hums, buzzing, crackling etc. Have been put on...
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1.2
I didn't like
  • Very poor product
  • Service and customer service
#840662
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