Product: Centurylink Dsl Internet Service Clear all filters (25 of 25 reviews match)
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No one seems to be willing to investigate reasons for DSL dropping out periodically. Also, "Price for Life" deal promises higher DSL but does not deliver. Technical support does not seem to accept that the issues are on their side of the line, when pings, SNR vary from...
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2.2
Product
Centurylink Dsl Internet Service
I didn't like
  • Extreme poor customer service
  • Service and customer service
#1229359
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They were given a federal grant to implement and upgrade rural internet but so far they are using this grant to improve service in areas that they have competition and I know that for a fact! So as a tax payer what the heck is going on? Where is the oversight? My internet speed is trash at best and some of my neighbors have no service at all, my local switch is full but the fiber optic cable needed to get better service is only 10' away. Also they have sent customer service to the Philippines oh joy just what I wanted to talk to someone that can't speak English and could careless about my slow DSL...
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1.6
Product
Centurylink Dsl Internet Service
#1139248
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I went to CenturyLink's website and ran the internet test options that are recommended when we first noticed the problem (3 weeks ago). It was determined that there was a known issue in our area so I opted to receive a text message notification when the issue was...
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1.5
Product
Centurylink Dsl Internet Service
I didn't like
  • Reliability of product offered
  • Sitting at home waiting for a tech that never showed
  • Extremely poor repair service
#1087831
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THEY DON'T GIVE ANYTHING SPEEDY AND THEY TAKE A WHOLE *** CENTURY! I COMPLETELY HATE CENTURYLINK AND I HATE IT TO DEATH I WOULD NEVER HOST A CENTURYLINK DSL FOR AS LONG AS I EVER LIVE BECAUSE THIS *** SERVICES GIVE ME 1.11 DOWNLOAD AND 0.22 UPLOAD. IT'S SO *** I N G A...
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1.0
Product
Centurylink Dsl Internet Service
I didn't like
  • Cannot stream
  • Hooked because of fraud delivery to themselves
  • Cannot play online games
#1087272
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I got internet service and they hooked it up knowing the service would never work properly it took months after payment for a tech to come in and say disconnect ur getting ripped off now I a zero balance that's due Aug 16th I called and said don't send me a zero balance bill it's disconnected and the modem is on it's way back to them they owe me 270.00 and they said 90 days and I said no then I called CenturyLink...
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1.0
Product
Centurylink Dsl Internet Service
#1083024
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Our area has only 1 DSL option. If you can see the tower from your house, there is a wireless plan with a different company. Most of us can't. We are stuck. If you can, go some place else for DSL. I have 1.5g. The best I could get. Most of the time, with a speed test,...
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Product
Centurylink Dsl Internet Service
I liked
  • Some people cared about the issue
I didn't like
  • Lying to us
#1081961
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Centurylink - Horrible customer service

I have been out without DSL for six days for the last 4 days I have called them at least 4 to 5 times a day trying to get them to come out here and they have not. Not even a phone call saying sorry not a ETA nothing this is infuriating when you work from home!
Product
Centurylink Dsl Internet Service
#1057319
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CenturyLink is engaged in consumer fraud. The company is not providing the DSL speeds to customers for which they pay. While the speed test on CenturyLink's own web site indicates a customer is getting the contracted DSL speeds, any other test elsewhere on the Internet...
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1.7
Product
Centurylink Dsl Internet Service
I liked
  • Friendliness
I didn't like
  • Dsl speeds are far below what is contracted
#1052837
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I cancelled at late February and told them to cut the internet at the 3th of March,my last bill i paid on the 18th of February and that was it.I called back on the 2th of March to make sure and ....Yes cancel on the 3th and did not want the modem back. Now they want $...
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Product
Centurylink Dsl Internet Service
#1038004
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Centurylink Dsl Internet Service Review

How is it possible in 2017 for Internet speeds to be slower than dial-up was 15 years ago!!!!! Absolutely pathetic, gonna switch regardless of the cost!!!!!
1.0
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Product
Centurylink Dsl Internet Service
#1025634
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