Product: Centurylink Customer Care Clear all filters (0 of 263 reviews match)
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when I call Repair are so cumbersome. I would think with people dropping their landlines you would be more customer friendly. One number I called gave me five commercials before I hung up. Another said she was transferring me to a customer service rep but I was sent to...
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Centurylink Customer Care
#1306926
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CenturyLink has the absolute worst customer service I've ever seen, by far. I've thought very highly of centurylink for the last 6 years but they have ruined their reputation with me in just 2 short weeks. Someone needs to step in and run this company the way a...
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Centurylink Customer Care
#1304527
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I called C-link and tried to ask a question regarding what kind of conduit they wanted in an open ditch to supply phone service at a later date to a home. I spoke to 2 different people the first day and was transfered to a third and got a voice mail. I waited 4 days...
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2.6
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Centurylink Customer Care
#1290819
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While waiting for my two year contract to be finished, I moved to an area with free Internet. Yeah Google! I had to change my address for billing purposes which I later found out restarted my two year contract. When I called they said they put a note on my account and...
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2.1
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Centurylink Customer Care
I liked
  • Or cancellation of the service
#1280811
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15 yrs of service, Every scam I have read here is correct. Century link is a dishonest company to us for the entire 15 yrs Those customer service Boys in Phoenix at Customer retention are the top of the cake as far as BS goes, they will and have lied on several...
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Centurylink Customer Care
#1265612
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I called century link 5- 07-2018 as my dear mother in law died last week 4 30-18 FYI : She had been in a hospital for 2 weeks and then sent to a hospice center for 4 days (last week) ;:( I asked to close the acct and the customer service person asked for the bill . I...
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Centurylink Customer Care
#1250186
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Century-link refused to give me there fraud department number I spoke to the supervisor with ID number AB 32863 in Idaho name Andrew. He says they cannot remove my email unless the owner calls to remove it. When I ask for the fraud department he said there was no...
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Centurylink Customer Care
#1246113
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worst customer service i have experienced. So messed up. They have taken over 400.00 out of my checking in error and nobody can fix it even though they admit it was an error. 12. Calls 7 hours on the phone and no resolution. I am a 20 plus year customer and they treat...
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Anonymous
Walter

The only idiot I see here is the one who can't figure out how to handle a bogus charge and would spend 7 hours on the telephone for any reason. Disputes of this nature must be...

1.1
Product
Centurylink Customer Care
#1240470
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I contacted century link in Sep, 2017 to disconnect on Oct 22 due to my move. They promised I would get final bill after the last billing cycle. I did not get such a bill. I continued to get billed. I called four times since then to get the situation straightened out....
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Anonymous
Judy

I also have same issues with still getting a bill, 4 months after moving out. I call century link to be told that they cannot get into a closed account, but they can see that ...

2.1
Product
Centurylink Customer Care
#1234932
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Is calling for billing screw ups or service issues every 90 to 100 days too often? This last one, I called to find out why my bill went up 20% and why I didn't get credit for service interruption of almost two weeks. It was too much for the first operator, so she...
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Centurylink Customer Care
#1232372
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