Manufacturer: Centurylink Category: Tv Services Clear all filters (4 of 4 reviews match)
Century Link is the worst company have ever dealt with.Have been over billed .Cannot talk to anyone., Customer service.Was supposed to get land line free as iam disabled got so fed up with them, had it turned off.They never gave me brake down Bill .Said they said had till 10/5/2016 to pay my bill .They turned my service off on Internet.Need for my son for school.They charged me 120.00 to turn back on.You cannot talk to a live person., Century...
Read more
I PAID them to cancel early out of my PRISM TV and Century Link company January 2015.I sent back the equipment and took a photo of the UPS mailing label. Months later, Century Link withdrew from my bank account $673.55 for the equipment they claimed they hadn't received. It took a month, but I called until I got a manager that FOUND the PRISM equipment, wrote in my Century Link phone conversation notes that he had located the equipment and then...
Read more
We ordered extended cable, as basic cable already came with our rent. The original bill was 76.22, ok fine. Our first bill comes in at 195.00. WE were being charged for things we did not order. After calling to resolve the matter, and spending over 3 hours on the phone, being transferred countless times from one department to the next, having to explain everything over and over each time, they corrected the bill. Next month, we ordered one...
Read more

Anonymous They are trying the same thing with me saying I signed a contract. I asked for proof either verbal recording or something with my signature on it, I was told they need neither...


rollo2016 Cancel immediately and go elsewhere. However, send them a certified letter outlining the problems you have had and tell them that because they failed to provide adequate and a...

I didn't like
  • Long hold time
  • Unwarranted price increases
  • Pricing and false advertising
absolute worst cable company the wifi sucks they charge you for every single thing but can not have great service. when it rains dont expect to have a movie night because it will freeze the entire time. we called to see what was the issue with the wifi they said that we were the ones using to much wifi mean while we were not. Their cable boxes have built in wifi that uses the gbs we asked them to come replace our router to a faster one this was...
Read more