Salt Lake City, Utah
1 comment

*They lie to you about the bundling discounts,

Related: Centurylink - Rude customer service

*They have horrible customer service unless you like listening to their advertising for an hour while you're waiting to be transfered to yet another agent you will have to explain the problem to for the third time

*They have exhorbitant reconnection fees, while never trying to contact you if there was a problem on your account, even though they do have your phone number and your email address.

*You can't log on to your account until you get a bill in the mail. If you don't get said bill, you're out of luck.

Review about: Bundling Discounts.

Review #379896 is a subjective opinion of a user.

PRODUCT OR SERVICE Centurylink Phone Service
Reason of Review / Monetary Loss Not specified / $45
Preferred solution Not specified

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Anonymous
#1036205

I'm having the exact same problem,they can't get my billing address correct , I spent hours on the phone transferred back and forth, they could take a credt card payment over the phone , but they can't get my address correct, i had about two weeks of slow service and cost me $250 wish I would have read this before I decided to go through century link, worst customer service ever.

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