Product: Centurylink Account Clear all filters (0 of 99 reviews match)
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Lo and behold, 5 days after my account is shut down and I'm not even able to get into a CenturyLink online account, they take that money from my account. I have called and chatted with agents and have been given the run around, told something different by every single...
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Anonymous
Anonymous

Why did you not contact your credit card/financial institution to dishonor any further attempted charges from this (former) supplier ? You should always do this at the end of ...

1.2
Product
Centurylink Account
#1387888
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MARCO ISLAND, FLORIDA THEIR SUPPORT PERSONELL IS OUT OF THE COUNTRY AND I COULD UNDERSTAND A WORD THEY SAID. THE SERVICE IS NOT UP TO MY STANDARDS DIRECT TV (THIRD PARTY) IS NOT GOOD DON'T LOOK FOR HELP. HORRIBLE THE WORSE PART OF THE DEAL WAS WE LOST OUR ACCOUNT...
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Centurylink Account
#1335085
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I have a documented credit of $770.18 that Century link refuses to return. I called them shortly after I ported my home phone to my cell phone provider to save $60.00 a month. The telephone was ported on 25 April 2018. I called and was was told that the credit would be...
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Anonymous
Anonymous

Fool, someone owes you $770.16 and all you have done is CALL ? That is the most lame response you could have offered. You must issue a written demand, complete with complaint ...

1.5
Product
Centurylink Account
I didn't like
  • Punishes customers who are trying to save money
#1298620
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The customer service is the worst. I couldn't log into my account, the site said I had the wrong answer to the security question. I know the answer!! The first rep said she had to reset the account and I should re-register the online account. She hung up. Then setting...
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Product
Centurylink Account
I didn't like
  • Customer care
#1253391
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I have been struggling to pay my bills. I have asked for financial arrangements and I keep getting my service disconnected before the payment due date. I am told each time my bill is paid in full and the balance is zero and two weeks later my service is disconnected...
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Product
Centurylink Account
#1242082
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After 26 years of being a faithful customer and putting up with horrible billing practices and even worse phone help, I am my wits end. Again. Poor Prism TV service, bad billing practices and ridiculous phone excuses again. When I agree on pricing I expect to pay that...
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1.8
Product
Centurylink Account
I didn't like
  • Disappearing discounts and poor customer retention practices
#1231765
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I contacted CenturyLink about a late payment and they credited my account the late fee amount and it shows it on bill that it was credited,but they put it right back. Before the next bill was even due Feb 4 and it's still Jan the late fee was put back on.How can a bill...
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Product
Centurylink Account
#1215333
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” They must think customers are idiots because my all my past bills are right in front of me with a click and I’ve never been late for since I’ve been with CenturyLink nor have I had such rude agents. I asked how can that be if my account was 0.00 until this very last...
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1.6
Product
Centurylink Account
#1188525
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I have been with Century link for four years.I called century several months ago to change may auto-payment source. Recently I got a snail mail notice of my account was past due. Don't know why because I have had no problems with in my pavement source and have not...
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2.2
Product
Centurylink Account
#1174708
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SCAM! VERY SHADY COMPANY! COMPLETE WAIST OF MONEY, & TERRIBLE CUSTOMER SERVICE!!! If you're considering CenturyLink, then you might as well burn your extra money, and throw away your valuable time. From the very beginning, CenturyLink sent me 4 modems, and after...
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1.0
Product
Centurylink Account
#1116924
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