Product: Centurylink Account Clear all filters (0 of 97 reviews match)
filters
seller:
Show
state:
Show
city:
Show
product:
I have a documented credit of $770.18 that Century link refuses to return. I called them shortly after I ported my home phone to my cell phone provider to save $60.00 a month. The telephone was ported on 25 April 2018. I called and was was told that the credit would be...
Read more
Anonymous
Anonymous

Fool, someone owes you $770.16 and all you have done is CALL ? That is the most lame response you could have offered. You must issue a written demand, complete with complaint ...

1.5
Product
Centurylink Account
I didn't like
  • Punishes customers who are trying to save money
#1298620
Reply to reviews
The customer service is the worst. I couldn't log into my account, the site said I had the wrong answer to the security question. I know the answer!! The first rep said she had to reset the account and I should re-register the online account. She hung up. Then setting...
Read more
Product
Centurylink Account
I didn't like
  • Customer care
#1253391
Reply to reviews
I have been struggling to pay my bills. I have asked for financial arrangements and I keep getting my service disconnected before the payment due date. I am told each time my bill is paid in full and the balance is zero and two weeks later my service is disconnected...
Read more
Product
Centurylink Account
#1242082
Reply to reviews
After 26 years of being a faithful customer and putting up with horrible billing practices and even worse phone help, I am my wits end. Again. Poor Prism TV service, bad billing practices and ridiculous phone excuses again. When I agree on pricing I expect to pay that...
Read more
1.8
Product
Centurylink Account
I didn't like
  • Disappearing discounts and poor customer retention practices
#1231765
Reply to reviews
I contacted CenturyLink about a late payment and they credited my account the late fee amount and it shows it on bill that it was credited,but they put it right back. Before the next bill was even due Feb 4 and it's still Jan the late fee was put back on.How can a bill...
Read more
Product
Centurylink Account
#1215333
Reply to reviews
” They must think customers are idiots because my all my past bills are right in front of me with a click and I’ve never been late for since I’ve been with CenturyLink nor have I had such rude agents. I asked how can that be if my account was 0.00 until this very last...
Read more
1.6
Product
Centurylink Account
#1188525
Reply to reviews
I have been with Century link for four years.I called century several months ago to change may auto-payment source. Recently I got a snail mail notice of my account was past due. Don't know why because I have had no problems with in my pavement source and have not...
Read more
2.2
Product
Centurylink Account
#1174708
Reply to reviews
SCAM! VERY SHADY COMPANY! COMPLETE WAIST OF MONEY, & TERRIBLE CUSTOMER SERVICE!!! If you're considering CenturyLink, then you might as well burn your extra money, and throw away your valuable time. From the very beginning, CenturyLink sent me 4 modems, and after...
Read more
1.0
Product
Centurylink Account
#1116924
Reply to reviews
Moved and ordered new service.Spoke to cs and requested twice to be nonpublished for safety reasons. Everything was still published! I had to spend the better part of the day trying to get it taken off dex and other sites. Why should I have to jump through hoops...
Read more
Product
Centurylink Account
#1116285
Reply to reviews
I keep getting bills from CenturyLink. I've called and spoke w/ their retention department twice about closing this account. I should have written down the confirmation code each time because they are still billing me! We purchased a new home in April 2017 so I called...
Read more
1.0
Product
Centurylink Account
#1092952
Reply to reviews