Product: Centurylink 30-day Satisfaction Guarantee Deal Clear all filters (0 of 6 reviews match)
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Once we were up, we tried the service side-by-side with our current provider and were surprised to see CenturyLink took longer to load pages and play. The biggest surprise was how hard it was to cancel within the 30 day window. You will have to 1) Call 855-331+-1346...
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Anonymous
RottenCustomerService

Worst experience I have ever had trying to speak to someone who would not transfer me or disconnect the call. Extremely poor customer service. I have yet to receive the mailin...

5.0
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Centurylink 30-day Satisfaction Guarantee Deal
I didn't like
  • Professionalism of manager
  • Poor problem solving
  • Customer service is the worst i have ever experienced
#965608
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After having two technicians come out to supposedly set up and fix my internet connection, I was left with internet service that continually cuts out.After deciding that I wanted to cancel, I followed their steps, did the online form, and then called to cancel. After...
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1.0
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Centurylink 30-day Satisfaction Guarantee Deal
I liked
  • Incompetent
I didn't like
  • Customer service at its worse
  • So-called contracts are bogus
#950230
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I have been trying to cancel my service because our internet keeps dropping despite having two technicians come out to "fix" the issue.They tried charging us over 140 dollars for the initial start up fee as well. When I called and told them it was supposed to be around...
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1.0
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Centurylink 30-day Satisfaction Guarantee Deal
#950202
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Had to to call and spend HOURS on phone just to have my service cut off.They are Liars. They say the cut it off and never do. You also can't return the equipment. I had the 30 day money back guarantee Started calling for cancellation after using the internet a week. So...
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Anonymous
Anonymous

Numerous complaints to BBB about these crooks.

1.9
Product
Centurylink 30-day Satisfaction Guarantee Deal
I didn't like
  • Every single aspect of dealing with the company
#922580
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Wow! I signed up for the 30-day trial, and ended up with a $200 early cancellation fee and a monthly bill $11.01 higher than promised (and there's not a thing I can do about it). At times the reps were nothing more than shrewd and questionable. In two instances,...
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1.0
Mapleton,Utah
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Centurylink 30-day Satisfaction Guarantee Deal
I didn't like
  • Dishonest promises
#919577
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Centurylink 30-Day Satisfaction Guarantee Deal Review

Tried the service for 30 days as advertised and it was awful. I was told I would get a refund as promised for trying it. Keep getting the run around and different answers to the same questions. Tried to talk to a supervisor and was told "they don't take calls". I've never done business with a sorrier place before. Disgusting, deceptive and a bunch of non caring idiots
1.5
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Centurylink 30-day Satisfaction Guarantee Deal
#904023
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