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We had our Century Link and Verizon service bundled for several months. No great problems.

Then we decided to upgrade our cell phones at Verizon and chose the payment plan. Verizon gave us a $120 gift certificate to use as a reward for upgrading and said we could use it to pay our next Verizon bill. When I signed on to use the $120 toward the bill, I was told I had to "unbundle" from Century Link first. Did that, paid the Verizon bill, then called Century Link to rebundle service.

Oh, can't do that. If you are making payments on new phones, service can't be bundled.

Seriously? Another way of companies to make more money.

Reason of review: Problems with payment.

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