Salt Lake City, Utah
1 comment
Not resolved

Anonymous less than a minute ago

I have graciously allowed Century Link to dig a very deep hole in my front lawn, where they indeed found a rotting linkage of cables. The crew from San Francisco was delightful and told me I was the kindest, friendliest homeowner whose yard they had invaded. The insisted on including me in a photo with them to take to headquarters -- Mountain High Contractors, was it? Something like that -- to show how welcoming I was.

Oh dear, here it is more than a week later (after the local crew came the next day and used my roofer's dumpster and, well, "took"? the particle boards the roofer left for me (I did pay for ithem, after all!) and the hole and 2 orange cones are still there. I have had no calls or communication from the Contractor; they promised the clean everything up and resod the lawn. My month-long attempt to revive the lawn is now ruined; I'm trying to sell the house and it looks absolutely horrible! 2 little girls nearly fell in the open edges at dusk, putting me at legal risk.

When they came to tell me they would have to dig (after insisting vehemently the would NOT dig in my property) the secreted a video recorder; i said "go ahead, I don't care anymore, I'll be dead tomorrow" (an old joke we used often as dark humor in the OR) and the next thing I knew, the police were there to take me off to the Psych Ward for 72 hours. Within minutes they ascertained what nonsense that was -- in a way it was kind of sweet they cared enough, though of course not qualified to make medical judgements in that vein.

Please return and fix my lawn! Do you ever keep your word? Communication is the key!

Review about: Centurylink Internet.

I didn't like: Lies about cost, No required notice.

Review #691083 is a subjective opinion of a user.

1.0
Exchange, Refund and Cancellation Policy
Website
Coverage Area
Customer service
PRODUCT OR SERVICE
Not specified
Reason of Review / Monetary Loss Not as described / $5000
Preferred solution Fill the hole and place new sod as you promised

Had an Experience with Centurylink?

Submit review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Anonymous
Salt Lake City, Utah, United States #1037686
The slowest internet ever in America!!!!

You May Also Like

"WE NEEDED TO FILE A BBB COMPLAINT AGAINST CENTURY LINK. Century link trusted this statement way too, too much irrationally: “CENTURY LINK MAY CHANGE, CANCEL OR SUBSTITUTE OFFERS AND SERVICES,..." Read more
"I ordered centurylink before reading all the terrible reviews online. Even after reading them I thought.... well they are a big company and most big companies have some bad reviews..." Read more
"I have had centurylink for a few years and it has been nothing but problems. For the last few months I have not been able to watch TV (as you..." Read more
"We pay $102.49 a month for 1. Plain home phone service. It comes with extra *** which we don't use. We have an answering machine and not interested in 3-way..." Read more
"Last year I found out I have celiacs disease, and immediately went on a gluten free diet. I am so glad I have a friend that educated me on what..." Read more
"My entire family (11 people) switched from T-Mobile to Verizon Wireless just recently. My Dad and Brother travel a lot for work, and weren't getting great reception with T-Mobile, so..." Read more
"We started the process by in Aug 2016. They had a lot of turnover and 1 GC was fired and the other quit. The new GC refused to meet with..." Read more
"Few months ago I decided to go back on pof. I signed up for it, I even got a email saying it is registered, everything was fine in the beginning...." Read more