CenturyLink - Bad company and thieves

Have had problems since day one of trying to get the service connected and only got worse from there. Currently I am going through issues with billing and their negligent people.

I paid my Dec payment on the 5th of the month and then my internet service was discontinued on the 13th due to no payment. How is this possible? I have proof that everything was paid but after shut off ive tried to get it turned on again. To no avail however because when I contact them they are full of excuses for payment.

I've heard that I disputed the charge, money was refunded, insufficient funds, and so much more. None of which are fact. I paid and they shut it off. I'm 63 years old and on SS benefits so I don't have any extra money to pay for the service several times a month to keep my service going.

My bank account reflects the money was taken from it and never was a refund even attempted on their behalf to my account ever. What kind of BS is that. They are liars and thieves and expect me to roll over and pay again and again for one line of service. Well they are wrong about me.

I'll never stop until my money is returned. I have a new company now and it seems ok so far.dont waste your time or money with CenturyLink.