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We're getting more than what we've paid for!! Ok, the internet service has sucked for the last few weeks. According to EVERY outside speed test we're getting 200-300kbps. However....according to the CenturyLink tech wh0 came out, the ONLY true test of...
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Company wrote 0 public responses to the review from Nov 28, 2010.
CenturyLinkJoey
CenturyLinkJoey

My name is Joey and I\'m with CenturyLink. I\'m sorry to read about the trouble you\'ve had with our company. Our customer outreach team would be happy to look into this issue...

#209039
Reply to reviews

I received a call from C-link asking me to use their internet service they offered me a one year $14.95 a month internet service. The C-link person said I would only pay $22.50 for the installation and no other charges. I already had a phone line with them paying...
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Company wrote 0 public responses to the review from Nov 25, 2010.
Anonymous
Jake

@Catalin C It says right in the fine print you have to have Home Phone Unlimited to get the discounted price of 19.95 a month.

Anonymous
Catalin C.

Century link ads lie. For example, they have this 19.95 guaranteed for 5 years. They fail to say that only if you choose home phone (40-50$/month) you get it. Otherwise you ar...

#208752
Reply to reviews
Century link is horrible! Run, run from this company. First off I paid for phone service and supposed high speed internet that was unreliable and inconsistant. I live in a major city, so really they there is no excuse for this. When I call and complain they say...
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Company wrote 0 public responses to the review from Sep 15, 2010.
Anonymous
Jorge

I\'m just a little mad that Century Link is advertising around the city about internet speeds up to 10mbps. When I sign up for internet, they said their highest was 3mbps. W...

Anonymous
Joey H

My name is Joey and I\'m with CenturyLink. I\'m terribly sorry to read about the trouble you\'ve had with our company. I\'ll be more than happy to offer my assistance to you. ...

#198530
Reply to reviews
I've been on hold for the past 3 hours because some *** customer service employee could not help me get my modem to work. He told me to hold so that he can transfer me to some other tech support. Still have not heard from anyone. Once in a while I'll hear the...
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Company wrote 0 private or public responses to the review from Aug 29, 2010.
Anonymous
Joey H

My name is Joey and I\'m with CenturyLink. I\'m sorry to read about the trouble you\'ve had with our company and would be happy to look into the issue for you. You can email m...

Anonymous
Samueljackson

Well I wouldn\'t have waited so darn long if I didn\'t hear him pick up the phone and suck on the lollipop or w/e was in his mouth every hour or so. I was there just thinking,...

#196311
Reply to reviews
I called Centurylink's customer service number on Wednesday, August 11, to report a problem with my phone line. After a 20+ minute hold, I explained my difficulty. I was then transferred to someone else in another department. After explaining my difficulty again, I...
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Company wrote 0 private or public responses to the review from Aug 16, 2010.
Anonymous
Anonymous

its big business tactic make it difficult or just plain annoying to get you to just say forget it and take it up the *** like they want.

Anonymous
lori

I have CenturyLink service and have had no complaints at all. I had to call a service tech once because I thought my internet was down and the tech told me how to reset my mod...

#194218
Reply to reviews
I am so fed up with Centurylink. We had a lightning storm last week and apparently it fried a card at the local phone office, taking everyone's internet service to a crawl. I know some of the local techs who transfered from Embarq to Centurylink when it was taken...
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Company wrote 0 private or public responses to the review from Aug 15, 2010.
Anonymous
HENRY H

IVE HAD WIRES DOWN ON MY ROOF FOR 2YRS EVEN AFTER MANY CALLS THEY ARE STILL THERE TALK ABOUT GREAT SERVICE WHAT A LAUGH

Anonymous
Mark White

CenturyLink is without a doubt the worst internet service available. But Im stuck with what little bit they offer cause its the only thing out here...I have posted similiar co...

#194100
Reply to reviews
Here's a copy of the email I sent to the CEO of CenturyLink, Glen F. Post Dear Mr. Post, I have spent over a month, and well over 10 hours on the phone to various departments at your company in a vain attempt to get telephone service set up for our new home in...
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Company wrote 0 private or public responses to the review from Aug 11, 2010.
Anonymous
Joey H

My name is Joey and I\'m with CenturyLink. I\'m terribly sorry to read about the trouble you\'ve had with our company. I\'ll be more than happy to offer my assistance to you. ...

#193478
Reply to reviews
I was on teh phone for more than an hour being xfered mutliple times just to be xfered the the first ext I was at. I was hung up on, I was xfered while I was speaking to them.. This is by far the worst customer service I have ever had to deal with... Worse than...
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Company wrote 0 private or public responses to the review from Jun 12, 2010.
Anonymous
Joey H

Oceanista, Sorry to read about the trouble you\'ve had. I\'ll be glad to help out. Can you email me your name, acct info, and details on the issue. My email is Joey@Cent...

#185612
Reply to reviews
I moved in my home on February 2010 and became a CenturyLink customer. I was promised good service and no delays. I need my line to be buried. I was promised in April 2010 the issue would be fixed. I have called numerous times but to no prevail. The only thing they...
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Company wrote 0 private or public responses to the review from Jun 06, 2010.
Anonymous
Not Impressed in Omaha-ha

Cenury-Link has taken over Qwest, which serves 14 States. Wow, are we in for a shaft job and 1/2 ! Their customer reps are already doing the same lying done elsewhere in tha...

CenturyLinkJoey
CenturyLinkJoey

My name is Joey and I\'m with CenturyLink. Sorry to read about the trouble you\'re having. I\'ll be more than happy to help. Can you email me your name, account number, and...

#184853
Reply to reviews
I am an office manager at a repair facility. I received a call from someone at USBI, who led me to beleive that he was representing Century Link, who is our local and long distance provider. He promised they would save us money on our 5 phone lines, with no...
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Company wrote 0 private or public responses to the review from May 10, 2010.
#181553
Reply to reviews