New Bern, North Carolina
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Featured Not resolved

Can you believe that I just conducted another speed test and got 0.50 Mbps download internet speed.I am not receiving services as per the 3.0 Mbps contract speed.

See attached print screen that show my speed test result. I contacted Centurylink several times, but issue persists. They just raised my monthly charge from $36 to $55. I called Centurylink to try and lower my monthly charge, but it was unsuccessful.

The representative suggested to disconnect and reconnect my internet service to obtain a monthly discount, unbelievable.

I have simply decided to switch internet providers, because I am tired of being cheated and mislead.

Review about: Centurylink Internet.

Review #796606 is a subjective opinion of a user.

Reason of Review / Monetary Loss Slow Internet Speed and Overpriced Service / Not specified
Preferred solution Let the company propose a solution

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