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I was a centrylink customer with residential service then later I added Internet service, when it came available in my area. This year they are stopping all there promotional discounts and my phone bill increased as well as the Internet. They wanted me to pay $45...
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1.2
#1146566
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Ever since CenturyLink "upgraded" service in Aurora, Co it has been horrible. It goes down every few seconds then come back up a few second later. This happens every time you are on the Internet. I cannot shop online or do banking because I get in the middle of a...
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1.9
#1145970
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I live in Las Vegas, Nv. For the last 2 wks it has been awful trying to access my internet. Guess what I found out today. Century Link has exhausted their bandwidth for Las Vegas. That means they have no juice for us poor individuals even though they are still putting...
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#1145309
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CenturyLink - Internet keeps crashing

CenturyLink
#1138008
I’m fed up my home internet keeps crashing,I’m looking for another internet provider
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Centurytel.net / Centurylink email exchange server is down/

CenturyLink
#1136318
1.5
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My centurytel email stopped working last Friday and all I get from their representatives is "We're working on it and will get back to you in 24-48 hours". Since they didn't get back to me after 48 hours I called them again and got the same song and dance. Can anyone tell me if they were hacked? That's the only thing that would explain this never ending issue!!!
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CenturyLink - Horrible

CenturyLink
#1134619
Technician came to fix my phone couldn’t fix it left but first cut my phone lines. Internet was fine until he came he made a bad situation worse and just left.now I cannot use my internet customer service were rude and didn’t do one thing to help me.
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CenturyLink - Technicitians can’t fix the buffering

CenturyLink
#1133762
2.1
Details
The tech have been 5 times on one year and say there is nothing they can do fix the buffering until the company invest in more bandwidth for our area. Forget about watching major sporting events regardless of channel. You got nothing but BUFFERING
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before i got home call century link was told the house had phone service july 8th 2017 installer said he could not find the line from the street to the house would have to trench it it i said ok do it i kept calling and calling all i got were promises was told by scott...
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1.3
I didn't like
  • Much of anything
  • Cold and not at all interested in my issue
  • Would rather lose a loyal customer than solve the issue
#1144581
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Do not join Centurylink Prism until you read what happenned to me. We joined Centurylink just over a year ago, leaving cable for what we thought was a good deal. The deal we initially struck with them was never honored as we received one less set top box and we charged...
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#1144195
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My 74 year old mother was charged over $200.00 for "basic" telephone service. She was told that if she bundled internet with her phone she would only pay $48.00 a month plus the usual additional fees like 911 etc. for her telephone as it would be discounted when she...
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#1142840
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Every one has already stated how they steal and have bad service I have experienced the same. No other options for my Internet service in my area. Which means they have a Monopoly I thought to have a Monopoly was against the law. They get grants form our government...
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1.4
I didn't like
  • No concern for long time customers
#1142426
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This recently happened to me. Sent my modem in May 2017. I never heard anything from them, had my closing bill that showed a zero balance, and moved. Then Nov 28th, I get a call from a collection agency I thought was scamming me. They sent a letter saying that...
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2.2
#1142120
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CenturyLink is my only choice. They are deceitful, they do not honor their agreements, they have very poor service while charging a premium fee. My daughter lives in Raleigh NC and gets better internet for less than half what I have to give CenturyLink in rural VA. I...
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#1141701
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They were given a federal grant to implement and upgrade rural internet but so far they are using this grant to improve service in areas that they have competition and I know that for a fact! So as a tax payer what the heck is going on? Where is the oversight? My...
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1.6
#1139248
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