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Mom cancelled internet 5 months ago. Home phone, 1.5 months ago. She has 0 balance. They keep sending via mail and email, your account is past due. Can't get them to stop, they don't know how! She has no account, they don't know how to erase her. Frustrating for Mom...
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1.0
#1089465
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My Mom 80 years old just moved last Saturday. Her phone never had the Caller ID working, or call waiting. Now she can't even call out. The technician- ROB Anderson apparently is not working there anymore. Well, I left him a message anyway. I have been on the phone for...
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#1089362
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Our phone started having severe noise on Monday; we were told it would be fixed by Thursday. Thursday they called to see if we were still having the problem. By then, the phone was totally dead. They said it would be fixed by evening. A later check of the ticket online...
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#1089254
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Centurylink - Terrible service

Centurylink
#1088293
spotty service-over charging from agreed price-charge for repair service. I would never get th shain
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Centurylink - Not worth a RATS ___ ___ __

Centurylink
#1086435
1.0
Called today 8/11/17 representative very belligerent. It is certainly not the way our company treats or speaks to customers. As a business owner I can tell you that our customers are number one,evidently yours are not. You've lost our business.
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Centurylink - They lie

Centurylink
#1085288
The customer service representatives lied to me so many times. Next time i will document and record the calls. I am sick of dealing with them.
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Centurylink lies

Centurylink
#1084332
1.0
Centurylink is my ISP and charges me for 10 MBS, When in reality all I receive is 3.1-6.0. Mostly in the 3 range. I reported to the FCC and those fools accepted Centurylinks Response which was a lie stating that I received 11.1 mbs. What can we do about this??
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Our internet connection has been dropping in and out for about 3 weeks. I went to CenturyLink's website and ran the internet test options that are recommended when we first noticed the problem (3 weeks ago). It was determined that there was a known issue in our area so...
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1.5
I didn't like
  • Sitting at home waiting for a tech that never showed
  • Reliability of product offered
  • Extremely poor repair service
#1087831
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To whom it may concern, I am writing to express complete dissatisfaction with my service, response from Customer Support and Technical Support assistance to resolve my issues. I have been a loyal customer with Centurylink for many years and have bundle service with...
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1.0
I didn't like
  • Left hand does not know what the right hand is doing
  • Lack of professionalism
  • Prism tv service
#1087784
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NOT! I COMPLETELY HATE IT SO FREAKING MUCH THAT I WISH THEY WOULD HAVE SHUT DOWN BY NOW. THEY DON'T GIVE ANYTHING SPEEDY AND THEY TAKE A WHOLE *** CENTURY! I COMPLETELY HATE CENTURYLINK AND I HATE IT TO DEATH I WOULD NEVER HOST A CENTURYLINK DSL FOR AS LONG AS I EVER...
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1.0
I didn't like
  • Cannot play online games
  • Hooked because of fraud delivery to themselves
  • Cannot stream
#1087272
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Yes, CenturyLink does lie. I got my 1st bill today and was shocked to find out that monthly charges were over 2 time what I quoted! And yes, this is will the typical 1st month changes like installation removed. For what they billed my, I could have ordered Xfintiy...
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2.0
I didn't like
  • No written quote
#1086926
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My internet went out on a Monday morning in July (2017). We called and they said they could come out on Wednesday. They did not come on Wednesday. They sent a contractor out on Thursday, and he said he couldn't fix it without a team and a bucket truck. He came out...
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1.7
I didn't like
  • Reliability of service
  • Appointments keep getting skipped
  • Lack of follow-up
#1086110
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To everyone who's looking for internet service please not dont sign up with them i been with them for over two years and till this past december when all changed i was offered an upgrade from 10 mbps to 12 mbps so i said ok , but i was never told it would renew a...
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1.5
#1086035
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I had scheduled installations three consecutive Fridays and was stood up each time. I called after the third missed installation and was told that someone had actually come on Sunday, but I wasn't at home. Why would someone come to do an installation on Sunday much...
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1.0
Taos, New Mexico
I didn't like
  • Awfullllllll
#1085878
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