CenturyLink

Cancelled my service with Centurylink in November. Each month since then I have received a billing statement. I go into the local office and am assured it will be credited, it just...

CenturyLink seems to have a pattern is false/misleading advertising and fraudulent billing. I have personally had 3 different problems with them.I recently responded t...

Centurylink is a great name for them. They seem permanently liked to the 1900's in technical capability. My internet download speeds are 20 times slower than my Cox internet at m...

I told the driver to not deliver my package to anyone else but me and he left it on a porch of a house somewhere next door and it was stolen. i called and the ups store said the dr...

We switched from cox to "bundle" our bil and simplify. Well we have experienced the exact opposite. First off, when we had the internet installed, the technician didn't do it r...

So, I cancelled my service with Centurylink (formerly known as Qwest) due to the fact that I was selling my home. I cancelled service for November 17th and the girl confirmed that...

After several months of decent internet service, I have just experienced two days of the worst customer service I have ever encountered (and the problem is still not resolved).

I've had Century Link for about 2 years now. When we first got the service we opted for the mail to be sent to the house vs electronically. Well we would receive the bill extre...

Since Century Link took over from Embarq has been nothing but problems getting the speeds we pay for. You have delays on websites and check speedtest sites and see you are not ge...

CenturyLink adopted a new rate structure in September 2011. CenturyLink did NOT notify existing customers of price change. The price change would reduce my bill by $3...

Two months ago our phone bill started coming in Spanish. We have had the phone number for five years, and guess what, we don't speak spanish. Never have. Now they are telling me th...

I returned my modem in the UPS Package THEY GAVE ME! And then called to confirm they received the modem in December. They told me they did, and then I get a bill for $60 saying I d...

LIE AFTER LIE ON THE MERRY-GO ROUND OF BAD SERVICES AND EMPLOYEES THAT DO NOT CARE!!! CENTURY LINK DEMANDS THEIR MONEY AND ON TIME WHICH IS OK BUT THEY SURE DO NOT HAVE GOOD CUSTOM...

While doing some dirt work in the back yard the phone line and consequently my DSL. My fault all the way. A couple of days later (Tuesday) I called the customer service number li...

I just had one of the worst customer service experiences of my life -- and that's saying something. I have had CenturyLink for about 18 months. I made the mistake of allowing them ...

I called Century Link today in hopes of being able to solve the dilemma with my internet speed, seeing as we just upgraded it from 3MB/s to 6MB/s. I assumed there was a problem wi...

CenturyLink informed me at the beginning of Dec. '11 that it was terminating broadband phone service on 12/30/11 so if I wanted to transfer my phone number, I needed to do it b...

Salesman neglected to tell me that I would be not only be paying for the wireless modem, but $17 to ship it to my home. My first bill was $80 instead of the $29.99 quoted to me ove...

We moved to a new address, and let centrylink know exact dates. They continued to bill us at the old address! We received a bill for our new and old addresses. We have called spend...

I signed up for a promo deal and internet with Centurylink about six months ago. They told me to bundle with my roommates Directv to get a discount. I emphasize: MY ROOMMATE'S Dire...

What can be done about bad service, extremely slow speeds (and not getting what you pay for) and outright deceptive practices of CenturyLink? For many people in rural areas it may ...

I subscribed to Qwest for 2 years with internet service and was offered a 50 USD visa card that never arrived. I canceled the service and was charged 45 usd for one more month that...

I was a COX customer using a TV, Internet and Phone bundle. Century link offered me a very good deal for the same budnle with the only difference that I wont be geting the 22MB/sec...

We were happy CenturyLink customers with ADSLand 1.5M HSI service. We decided to upgrade our internet service to 7Meg. CenturyLink gave us a service order number and date for Dec...

I am writing, hoping to get a response pertaining to some of the most SUB-STANDARD SERVICE that I have ever received from a utility company ever......You should be ASHAMED. ...

I have had the same problem on and off this whole year with the video/tv portion. I live in AZ where certain apartments only have this *** company CenturyLink as a provider. M...

I've been reading everyone's comments trying to find support for my on-again-off-again broadband which seems to occur hourly with speeds almost always under 1 mbps (I pay for 10 mb...

Frequent disconnects from internet with a noticeable increase the last 4-5 months. diagnostics frequently say DNS Server Unavailable. supposed to be 10mb (speed) since upgrading ab...

I had derect tv with caller ID and everthing worked Two weeks ago instead caller ID somehow Centurylink is thear and no more caller Id I have spent three days and five hours on ph...

I can't believe this company is still in business --- they're even worse than when they were Qwest, which I didn't think was possible. They've made every possible mistake with me, ...